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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Current Account Now On Credit Report


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I subscribe to one of the online monthly credit reports and have today noticed that I now have an entry marked "RBS CURRENT ACCOUNT" which also includes my bank balance. :o

 

Even though this information has just appeared on the report this month it has 4 marks showing that they have effectively updated my credit report for four months. Thankfully I have not gone overdrawn in those four months so it says "satisfied lending obligations" , however I do not have an overdraft so I am baffled why it says "lending", I furthermore have had no correspondence from the bank to state they would update credit reference agencies suddenly after 5 years, did I agree to that and can they do it? :-|

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I do recall reading in the news last year that finance companies were going to be supplying current account data to credit reference agencies. I'm sure I'm not making this up but I can't find any reference to it anywhere :? I will keep looking....

 

My current accounts are displayed too FWIW.

 

Don't think it's THAT big a deal IMO and don't really know why they would need your permission either. The only people who would see it would be other lenders who you are applying for credit for and would they not be entitled to see what state your finances are in as a whole? To be honest, from a lending perspective it makes sense to have this information displayed especially to reduce debt-dodging and money laundering.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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I totally agree with you, since I reclaimed the bank charges I have managed my affairs correctly, so its all good data. I just wish I knew what I was doing when I was a wreckless student, but there you go, you live and learn.

 

My only concern would be if you went overdrawn by (for example: £1, a direct debit taken early or something daft. IT DOES HAPPEN, hence the consumer action group forum) and you then had a bad mark against you, I have experience of how these bad months can screw you for SIX years (credit score). I can see why they are doing it but in my case I am not "lending" anything from them (they would charge me £35 if I go 1p overdrawn) so to say I have satisfied my lending agreements is very confusing. I have no overdraft and I live within my means now, so why are they informing the CRA's??? :cool: am I under a credit agreement by having a bank account all of a sudden?

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Right see what you are getting at now. You don't get a red mark for going overdrawn - or at least I can't imagine you would get a red mark for something as simple as that. Would be worth looking into and in fact, I would recommend asking the CRA you are registered with what it would take to get a red mark against your current account. From experience, their help centres are REALLY helpful.

 

Even so, lenders look at a credit report appropriately. If you are applying for a £200k mortgage, they aren't going to care about your current account (to a point obviously). I'd even go as far as to say they don't even look at missed credit card payments (again to a point). I'm talking from experience of working in a mortgage company years ago and also my experience of taking out a mortgage twice.

 

In the grand scheme of things, being overdrawn in your bank account is not big news and I can't imagine it carries much weight at all.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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