Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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Thread: Letter Wording

  1. #1
    Basic Account Holder
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    Cagger since : Apr 2006


    Letter Wording

    Had a drink with a Royal Bank CSA tonight.

    (I'm claiming against the halifaxicon but I thought I'd sound her out for the benefit of the group!!).

    I mentioned the people claiming refunds and she told me...

    "They have to word their letter correctly or they (the bank) wont consider the claim"

    So make sure you copy the templates from the BAG exactly as it is written, that seems to be the way to go.....

    So it's obvious that the Banks will try to get off on the Technical issues - because they wont win on the law!

    Good Luck

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  2. #2

    Default Re: Letter Wording

    Thanks for the input - however I think it's for the court to decide, not the banks.

    Maybe they will become more likely to pay out earlier if they can see that the claimant has been following advice similar to that we provide, but there would have to be some major flaw in the letters people write in order for them to find a way out.



    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.


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