Right RBS were my last student account. I sent the SAR off last week so we will see how it goes.

Good Luck RV. Keep us posted.

Good luck! I am slightly behind you, I sent my SAR off on 2nd April and so I will be watching your thread to see how you get on.

Kat

Hi redvixen

did you have a Student Royalties account? Do you know whether they charged you a monthly fee for having this account? I've read about a lot of people who have Roylaties Gold and Royalties Premier accounts and they get charged a standard fee which you cant claim back.

No there wasn't a monthly fee on the account

OK

today i received the copies of my statement although it doesn't appear to be all of them - I shall see if some more arrive tommorrow - and go and visit my branch to get the rest if it doesn't

Ammount so far £582

I also got a letter mentioning my request for details on manual intervention and the response to that was complete bollox and not really relevant - a bit like politicians avoiding answering questions whilst trying to sound clever

They did mention that charges are leved according to the terms and conditions of the account which I expected and will ignore

Next stage planned for monday

Try to find yourself a non-compliance letter over in the library, sounds like you might need it.

Yesterday I received a second set of duplicate statement - gotta love their efficiency

I have worked out that the statements are complete - I have only had the account three years and most of the charges were applied in a 2 month period at the end of 2005

Working on the spreadsheet and I am planning on sending the prelimary approach for repayment on friday when I get paid

I also foun dout why the ammount I owe them made a step drop - I had teh account as a post grad and they didn't give me the advertised overdraft - so they refunded some interest - off their own backs

Just another £600 to come off it