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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Those £10 Charges that are withdrawn a month later...


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Are these reclaimable? I was looking through this thread of what is/isn't reclaimable (http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/57649-rbs-list-all-charges.html) and I couldn't see anything about these regular £10 charges?

 

They appear in the same format all the time. E.g. on January 3 this year, it read on my statement: CHG TO 18DEC A/C 1*0*9*2* - £10.00.

 

They seem to be charges for going overdrawn, usually by a few quid :mad:

The Pigeon vs RBoS

03/04/07 - Prelim letter sent requesting £765

12/04/07 - Acknowledgement of letter - "We are considering your claim".

 

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/63021-pigeon-rbos-started-19-a.html#post724228

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Hi Pigeon,

 

yes! :) I successfully claimed these £10 charges, mine read just as you describe, CHG TO 'DATE' A/C ....once a month and they were for going overdrawn. Just waiting for payment now!

 

good luck with your claim!

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Are these not Royalties account charges?

 

You shouldn't be claiming them if they are. What sort of account have you got? Any insight into exactly WHAT the £10 is being charged for?

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Cheers stitch!

 

T4FF - Current account mate, like I said in the first post, they seem to be for going overdrawn on a certain date, with the charge following the month after.

The Pigeon vs RBoS

03/04/07 - Prelim letter sent requesting £765

12/04/07 - Acknowledgement of letter - "We are considering your claim".

 

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/63021-pigeon-rbos-started-19-a.html#post724228

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Yeah I know you mentioned it first time round. I was querying though because I don't seem to recall ever having these myself nor are they listed on lively's list of charges. This led me to believe your account might be slightly different (ie a student account or summat) or that whilst it LOOKED like it was for overdrafts it was possibly for something else (especially as you called them "regular charges" as an od charge wouldn't be "regular" per se).

 

I did used to be charged for being overdrawn but it wasn't a tenner! More like 30 quid! Still a bit confused by this charge but if you two are happy it is an overdraft charge then yes, as stitch has already said they are claimable.

 

Just double checking for your benefit pidg, no harm in that ;)

 

Perhaps it would be of benefit to the site if someone was to query with the bank what the £10 was for specifically then post it up in lively's post, the bank aren't going to keep this information from you. Any volunteers? :)

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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hi, just thought I would add....my account is a student account with free overdraft. The £10 charge is only applied when I go over my agreed overdraft limit....usually because of charges.

 

This happens only few times a year, so its not a regular charge. I claimed it because without the charges for unpaid direct debts etc..I would not have gone over my overdraft limit so would not have had this £10 charge applied.

 

I included these charges with my recent claim, which was successful!

 

... sorry if I have caused confusion!!.:oops: ....but on my bank statements, this charge is exactly how Pigeon described ie...CHG TO 18DEC A/C - £10.00.

 

:) Hope that clears things up a bit!!

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