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What do you think of this?


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I received a call today from BoS Customer relations or whatever in response to my preliminary letter. They stated that I had agreed to them in my T&C's but offered me the full refund anyway. :) However, they said they will only refund my charges if I sign something to say I can't claim back charges again. (Can't remember what it is but they are sending me it) I'm guessing I could be screwing myself over for any potential future charges by signing it and but is it legal and will they really be able to use it in future to stop my claiming any more charges?

 

I'm tempted to just sign it and get my charges back as i've only had 2 in 2 years as i'm pretty careful with my spending but of course things could change and I could be shooting myself in the foot by signing!!

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My understanding is that a clause in a contract is not legally binding if it takes away an overriding legal right. In the case that they levy an unlawful charge they could not stop you from challenging it.

 

 

 

 

 

 

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Vampiress - Yeah I have read that it's a tactic they use but as the amount is for so little (£60) I don't want to have to end up taking as far as court as it wouldn't be worth it. I guess i'm at the deal or no deal stage. lol

 

alanfromderby - That's good to hear. So in the case that I was to inccur charges in the future what I signed would be worthless and i could push them all the way to court to claim it.

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  • 12 years later...

This topic was closed on 10 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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