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    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
    • Huh? This is nothing about paying just for what I use - I currently prefer the averaged monthly payment - else i wouldn't be in credit month after month - which I am comfortable with - else I wold simply request a part refund - which I  would have done if they hadn't reduced my monthly dd after the complaint I raised (handled slowly and rather badly) highlighted the errors in their systems (one of which they do seem to have fixed) Are you not aware DD is always potentially variable? ah well, look it up - but my deal is a supposed to average the payments over a year, and i dont expect them to change payments (up or down) without my informed agreement ESPECIALLY when I'm in credit over winter.   You are happy with your smart meter - jolly for you I dont want one, dont have to have one  - so wont   I have a box that tells me my electricity usage - was free donkeys years ago and shows me everything I need to know just like a smart meter but doesnt need a smart meter,  and i can manually set my charges - so as a side effect - would show me if the charges from the supplier were mismatched. Doesn't tell me if the meters actually calibrated correctly - but neither does your smart meter. That all relies on a label and the competence of the testers - and the competence of any remote fiddling with the settings. You seem happy with that - thats fine. I'm not.    
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Sale of Goods Act 1979 for business


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Hi All

 

Can you use the sales of goods act or consumer rights for business issues???

 

ie) What are my business rights to obtaining a refund for a faulty machine that is less than 2 months old (I've already had a replacement machine). I think the fault is a manufacturing problem.. Shop has told me that head office have to issue refunds ( they took 3 weeks to cash a chq, I'd hate to see how long it would take them to issue one)

 

or .. Can I ask for a replacement machine - same spec??

 

If anyone can help me I'll post the full details of the problem I have (but it's quite long)

 

Also if any mods read this could we please have a seperate section for small business issues (pretty pretty please, kiss, kiss, kiss)

 

Thanks

Danler

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The SoGA still applies but businesses can exclude some of your rights under the Act in their terms and conditions, provided it is reasonable to do so. This is quite wide though, and it is likely that even the "satisfactory quality" term can be excluded in a business to business contract (see case law L'Estrange v Graucob).

 

If you have a query, the first thing to do is check your terms and conditions for any exclusion clauses. If there are none, then the full SoGA rights apply. If there are, they will have to be reasonable but are likely to restrict your rights accordingly.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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The problem is that within the space of not even 2 months I've already had 1 replacement machine, and a engineer come out once. On thursday the machine packed in with the same fault as the first machine. The shop has said that they will send it back to the manufactures to fix. They have told me I will be without the machine for approx 2 weeks. My guy can't be without the machine for 2 weeks, they wont give me another replacement machine because they havnt got one, so I'll have to buy a second machine. The shop said that refunds can only be done by head office (they took 3 weeks to cash a chq so I'd hate to see how long it would take them issue one). The machine cost nealry £1000 pounds and because of being a small business I havnt got £1000 to spend on another machine tomorrow. I need a replacement machine asap as I wont be able to get my orders out for the end of the week, thus not recieving monies to pay the lads wages.

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I'm sure this will be an insurable loss - if it affects your business profitability, there may well be a claim they (or even you) can pursue to cover your losses. Why not speak with the manufacturers directly to explain the problem, they may be able to assist, even if they're dealer cannot?

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The terms and conditions of the contract (just got it off their web site)

 

a) The conditions and warranties set out in Sections 13,14 and 15 Sale of Goods Act 1979 and Sections 12,13,14,15 and 16 Supply of Goods and Services Act 1982 are hereby expressly excluded from contracts made under these terms and conditions.

 

b) In the event of any defect in or failure of any product supplied under these terms and conditions the maximum liability of the Company will be the initial purchase price of the product

 

---- Quite annoying on part (b) as I had to make a 4 hour round trip to pick up a replacement machine.

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Hi Buzby

 

Problem is the the shop selling these machines, it's their own brand... The shop recommended this perticular model after asking what we was using the machine for.

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Ouch, that weakens things considerably. They have basically excluded their liability for the quality and fitness for purpose of the goods. Although it may seem draconic, this can be possible in trade contracts and - as said before - many such clauses have passed the "test of reasonableness" in court (see previous quoted case law).

 

I don't know much about insurance, may be worth you checking out this possibility - as otherwise you are pretty much at the company's mercy regarding what they are prepared to do. Consequential losses (losses suffered as a result of the goods being faulty/unavailable for use) will certainly be out.

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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Thanks Rosiecotton, It looks like I'll have to use the wages for this week to buy a new machine (not the same brand) and hopefully get my customer to pay COD on Friday.

Once again thank you, the SOGA is jargon to me..

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