Ive just recieved my bank statements they took 2wks..im quiet shocked ive total it all up and it comes to £3640.55 in charges and £522.01 in intrest making a total of £4162.56:eek: so now ive printed letter number 2 out do i make the claim for the full amount with the intrest or just the charges?? do i also send the letter to the freepost head office again or to my local branch?

many thanks

Add the interest at this stage only if you intend to claim Contractual, or Interest charged on overdrafts directly attributable to charges.

If the interest you are referring to is the Statutory 8% 'Judicial' interest then this should be omitted until court stages.

Don't know what address you used to start with, so can't comment.

thanks ive found the address now ive just printed template letter 2 off and just gonna go post it now.Wish me luck.

Don't need luck, just the patience of Job. ;0)

Ive not got alot of that anyway ive done it now so 14 days and counting.

Is your bank the Royal bank of Scotland or Bank of Scotland?

Right i got my bank statements last sat and sent my 2nd letter off the same day asking for my amount back..do you wait 14 days for this then what happens?? do they make you an offer after this letter or do i prepare letter number 3 to be sent off

also how do you do your signitures? i cant find it.

Threads merged - please stick to one thread.

Your signature can be changed via your User CP (link at top of forum).

The other questions are very basic and you need to read the FAQs and step-by-step instructions thoroughly. In fact, you should have done this before even sending the first letter.

Finally, your title says Bank of Scotland, but you have posted in Royal Bank of Scotland forum - which is correct?

yeh sorry im with the royal bank of scotland thank you and sorry.

No news from the 2nd letter so just getting ready to post the LBA another 14days here we go..

I got response this morning from the 2nd letter it just says they are looking into my claim and will be in touch soon.Ive already sent the LBA yesterday so what do i do just wait untill the 14 days of the LBA or just leave it with them

I got response this morning from the 2nd letter it just says they are looking into my claim and will be in touch soon.Ive already sent the LBA yesterday so what do i do just wait untill the 14 days of the LBA or just leave it with them

Pretty sure you just stick to your schedule and don't let their delaying tactics affect you. Dig your heels in mate, it's your money they've stolen from you...

Thanks

CC, you have 14 days now before you need to file a claim in the courts (assuming you don't get offered a settlement in between). If you haven't got much patience, I'd advise you to wile the hours away reading through the court process NOW rather than asking lots of questions once you have filed.

Hopefully you will see the benefit from doing the time now and getting yourself prepared. You are, after all, taking on a quite a large company....

Ok thanks for that.

Ive just recieved this 8 days after the LBA was sent how long do i give them now?? do i still give them the full 14 days then would you email them? or would you email them and tell them they got till the 14 day deadline

here the letter

ETA; taken out it was huge

Cant rezise it sorry x

Oh right ok then roll on wed..they better answer.

Still no news im getting scared now:lol: any advice you peeps can offer me for the next stage im just filling in the money claim forms ready

many thanks for any advice please

also where do you send the court claim the only adress i have is retail support where sandy is

Just got an email;

We are still processing your claim, within the FSA rules, which gives us 8

weeks from receiving your complaint to issue a response. We received your

claim on 13 April, and we will respond to your claim within the FSA

timescale.

Regards

Sandy Watt

What do i do to this?? my 1st letter went out on the 23rd march so i thought that was the date of claim please help

Ignore their timescales. This is just delaying tactics!!!

You told them they have 14 days so that's it! Once they're up, on to the next stage!

Ignore their timescales. This is just delaying tactics!!!

 

You told them they have 14 days so that's it! Once they're up, on to the next stage!

im trying to fill out the HMCS money claim form how do i go on with the court costs and solicitor do i need to email corbets first and tell them im in a pickle now and dont know which way to go can you help me please T4FF

Fraid I can't really, never got as far as court so don't really know. There are plenty of other helpful peeps around who will surely be able to answer. It might be worth heading over to the FAQ / Template sections as there will be informatio on filing your claim in there.

Actually reading your question again, I'm not really sure what you are getting at? What do you mean how do you go on with court costs and solicitor?