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    • This is kind of related but does anyone know since I have this ban from entering UAE because of my loan, can I visit Qatar? 
    • Thank you for that i thought id just ask as i was unsure.  Just hope its returned to me and doesnt spend the rest of its life going back and forth to Singapore  
    • Thanks @lolerz. I've attached it to the post. What do you think? What's the organ grinder? NTK.pdf
    • I'm afraid that if the value of the item was under declared then that is probably the best that you can hope for. Also, because the item was incorrectly addressed – even by a single letter, if that because the issue relating to the delivery then that has probably compounded the problem. There is probably very little that can be done. If you are lucky you will get the item back and then you can start again and declare it properly. Undervaluing parcels which are sent by any means is always going to cause a problem if the item is lost or damaged. It may mean that the cost of delivery is slightly less – but at the end of the day the risk becomes yours. When you enter into any kind of contract, effectively you declare it a level of risk to your contracting partner – and they decide to enter into the contract with you based on that level of risk. You have declared a level of risk and £50 – and that's the deal.   Additionally, undervaluing an item which is an internationally has the effect also of evading customs and any VAT system which is in force in that country – and that makes the whole thing a little bit more serious
    • Perfect. Nice and brief and to the point. You don't bother to start telling your life story. Just the way it should be. Send it off. You have probably done enough reading to understand that it won't make any difference don't start drafting your particulars of claim. Open an account with the MoneyClaim County Court system and start preparing. Post your particulars of claim here before you click it off. You may have noticed that at some point you will be asked if you want to go to mediation on this. We used to advise it but now we recommend that you decline mediation and go to trial. Your chances of success are much better than 95%. Going to trial will incur an additional hearing fee but of course you will get that back. However if you go to mediation, they will simply try to penny pinch and to get you to compromise and also they will sign you up to a confidentiality agreement and probably threaten you if you breach it. Not only that, if the mediation fails because you stand your ground, it will add additional delay while they then give you a date to go to trial. The best thing to do is to decline mediation – prepare for court hearing. Pay the extra fee. The chances are that rather than get a judgement against them they will then offer you a full settlement rather than go to court. If they do offer you full settlement then you will be obliged to accept it – but that's what you want. If they don't offer you full settlement then you will go to trial and there will be a judgement against them. Just so that you understand, our first interest is that you get your money back – but a close second is that it does go to trial and there is a judgement which we will then be able to use to help other people. Anyway as you should realise, we will help you all the way.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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**** Nationwide Contact Information ****


livelylad
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Data Protection Act

 

Data Protection Team,

Nationwide Building Society

Kings Park road,

Moulton Park

Northampton NN3 6NW

 

 

Tel 01604 855060

Fax 01604 854933

 

See latest updated info at last post .

Edited by MARTIN3030
updated
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COMPLAINTS DEPARTMENT EMAIL ADDRESS:

Log On and use the secure messaging service

 

CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER:

08457 30 20 10

Nationwide's switchboard number is 01793 656837

 

INTERNET BANKING WEBSITE:

Log On

 

HOW TO OBTAIN YOUR STATEMENTS ON LINE:

Just log on to the account you need the statements for, click statements, then click manage statements and it allows you do download them in .PDF format.

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I would like to contact Nationwide with regards to settlement, I have submitted my claim through mcol, which they have stated that they are going to defend, its been about 20 days and I would like to ring and see if they want to settle. Does anybody have the correct name and contact number?

Thanks

POPPY07

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  • 4 weeks later...
  • 1 month later...
  • 3 weeks later...

According to the Financial Ombudsman's response to my complaint, Nationwide's address for any further correspondence is:

 

Nationwide Building Society,

Member Service Department,

1st Floor, Old Building,

King's Park Road,

Moulton Park,

Northampton,

NN3 6NW

 

Hope this helps.

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  • 1 month later...
  • 1 month later...

I have just called Nationwide and asked for a measly £120 back. They seem to have standard response now which is the OFT Test case means that any DD charges that are not the fault of Nationwide they will not pay.

 

When i asked for the address i was put on hold and then they hung up.

 

So i called back, got the ladies name to begin with and told her the story. She then gave me the following address...

 

Members Liason

Nationwide Building Society

Nationwide House

Pipers Way

Swindon

Wiltshire

SN38 1NW

 

Dont know if this is the right address or not.....

05.12.06 SENT Data Protection Act LETTER TO ANTONY AT ABBEY IN BRADFORD TODAY

12.01.07 Request Letter Sent

23.01.07 LBA Sent

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  • 8 months later...
  • 2 months later...

Could anyone say whether the above address is most current? Trying to post a claim today I was told that the address in Farnsby Street was not on the Post office database and on searching postcodes SN38 9NQ did not produce any results. Should I post to NN3 6NW?

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  • 1 month later...
  • 4 weeks later...
  • 8 months later...
  • 2 weeks later...
  • 6 months later...

Nationwide has a freepost address!! Please people never pay to write to them! Use there freepost address;

 

Nationwide Building Society

FREEPOST AAAC-AJHJ-XAJX

(***Then add the rest of there address & postcode***

 

Also remember to try & get a free proof of posting from any post office to prove you sent them a letter!!

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  • 3 weeks later...
  • 6 months later...
  • 1 month later...
  • 1 year later...

Update as of 30th December 2011.

 

The details posted in first post are still current aside from these changes.

 

1.The department is now known as Subject Access Team.

 

2.We have a contact name-Becky Goodger

 

3.The contact numbers have changed to;

01604 856291 main line

01604 852620 Fax

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 year later...

Does anyone have any idea on how to get Nationwide, to return my WTC to me, as they were paid in, and they have grabbed them to help pay off my overdraft. There was over 1200 in back benefits from last year, so it is not a small amount.

They keep phoning, but I deal with them by email or letters, as on the phone with these people say anything, and criticise you for spending money on essentials, like food. Anyone have any contacts by email. Is that buy Graham still the CEO?

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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