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    • His financial situation isn’t great, and the landlord has made lots of things up. The things he’s put isn’t true at all. My friend did tell the full truth with incoming and outgoing, I helped him fill in his form and he checked bills etc. to make sure it was right. His wage is ok, but not as good as the landlord thinks it is,  and he doesn’t have anything spare. How much are they likely to take from him? Should he send any reply?  the letter just says to take the court letter with him. 
    • Hi welcome to the Forum.  If a PCN is sent out late ie after the 12th day of the alleged offence, the charge cannot then be transferred from the driver to the keeper.T he PCN is deemed to have arrived two days after dispatch so in your case, unless you can prove that Nexus sent the PCN several days after they claim you have very little chance of winning that argument. All is not lost since the majority of PCNs sent out are very poorly worded so that yet again the keeper is not liable to pay the charge, only the driver is now liable. If you post up the PCN, front and back we will be able to confirm whether it is compliant or not. Even if it is ok, there are lots of other reasons why it is not necessary to pay those rogues. 
    • Hi 1 Date of the infringement  arr 28/03/24 21:00, dep 29/03/24 01.27 2 Date on the NTK  08/04/2024 (Date of Issue) 3 Date received Monday 15/04/24 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012?  Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No  7 Who is the parking company? GroupNexus 8. Where exactly [carpark name and town] Petrol Station Roadchef Tibshelf South DE55 5T 'operating in accordance with the BPA's Code of Practice' I received a Parking Charge letter to keeper on Monday 15/04/24, the 17th day after the alleged incident. My understanding is that this is outside the window for notifying. The issue date was 08/04/2024 which should have been in good time for it to have arrived within the notice period but in fact it actually arrived at lunchtime on the 15th. Do I have to prove when it arrived  (and if so how can I do that?) or is the onus on them to prove it was delivered in time? All I can find is that delivery is assumed to be on the second working day after issue which would have been Weds 10//04/24 but it was actually delivered 5 days later than that (thank you Royal Mail!). My husband was present when it arrived - is a family member witness considered sufficient proof?
    • lookinforinfo - many thanks for your reply. It would be very interesting to get the letter of discontinuance. The court receptionist said that the county court was in Gloucester 'today' so that makes me think that some days it is in Gloucester and some days its in Cheltenham, it was maybe changed by the courts and i was never informed, who knows if DCBL were or not. My costs were a gallon of petrol and £3.40 for parking. I certainly don't want to end up in court again that's for sure but never say never lol. Its utterly disgusting the way these crooks can legally treat motorists but that's the uk for you. I'm originally from Scotland so it's good that they are not enforceable there but they certainly still try to get money out of you. I have to admit i have lost count of the pcn's i have received in the last 2 yr and 4 months since coming to England for work, most of them stop bothering you on their own eventually, it was just this one that they took it all the way. Like i mentioned in my WS the the likes of Aldi and other companies can get them cancelled but Mcdonalds refused to help me despite me being a very good customer.   brassednecked - many thanks   honeybee - many thanks   nicky boy - many thanks    
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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**** Natwest Contact Information ****


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DEDICATED NUMBER FOR BANK CHARGES:-

08000154212

 

COMPLAINTS DEPARTMENT EMAIL ADDRESS:

 

Click here and scroll down until you see the link - Online Form

 

 

CUSTOMER SERVICE/COMPLAINTS CONTACT NUMBER: -

 

Retail Regulatory Risk Edinburgh,

0131 626 1106

0131 523 4516

 

INTERNET BANKING WEBSITE:

 

Logon Here.

 

 

HOW TO OBTAIN YOUR STATEMENTS ON LINE:

 

From 7th. October 2002

 

 

 

OTHER CONTACTS:

 

Card Services - fax number + Data Protection Act.

01702 278306

 

NatWest Customer Relations,

Freepost NAT12685,

Borehamwood,

Hertfordshire.

WD6 1BR

Edited by MARTIN3030
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  • 2 years later...

*** With thanks to DDWales for this information ***Am currently going through the reclaiming process (Prelim stage) with NatWest regarding a Mastercard. Having trawled through the stickies i noticed that the reply letter address is not in the stickies (apologies if i have missed it). It is similar to the Southend on Sea one posted by Bookworm but with one or two changes.

 

Mastercard (Credit Card)

 

The address is:

 

Cards Customer Services

Customer Contact Centre

PO Box 5747

Southend on Sea

SS1 9AJ

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  • 7 months later...

Update as at April 2010;

 

Current & Savings Accounts:

The Data Protection Manager, National Westminster Bank Plc, Retail Regulatory Risk, 2nd Floor, Business House B, PO Box 1000, Edinburgh EH12 1HQ.

Credit Cards:

The Data Protection Officer, National Westminster Bank Plc, Cards Customer Service, PO Box 5747, Southend-on-Sea, SS1 9AJ.

 

 

 

 

 

If its a web account then its their London HO address.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 years later...

UPDATED AND CHECKED NOVEMBER 2012 NATWEST SAR's

 

Joyce E Tudor Manager Subject Access Request Team

Ground Floor

Business House B

PO Box 1000

Edinburgh

EH12 1HQ

 

Telephone 0131 626 1669

Fax 0131 626 3051

 

Opening hours 9.00-5.00 Monday-Friday

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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PAYMENT PROTECTION CLAIMS

 

PPI Customer Concerns team

By Telephone 0800 015 0319

Lines are open Monday to Friday 8am – 5pm excluding public holidays.

Calls may be recorded and/or monitored for training purposes.

 

By Post

Complete the PPI Consumer Questionnaire (PDF 49KB) and send it to:

PPI Customer Concerns Team

Royal Bank of Scotland Group,

5th Floor,

Hardman Boulevard,

Manchester,

M3 3AQ

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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