It is true, isn't it, that we can get our charges back from the banks and credit cards, isn't it?

I wrote to RBS asking for my carges back on their credit card, and received a very nasty letter, telling me in no uncertain terms that I was not entitled to them, was not getting them, and even that they did not have to accept what the OFT said if they did not want to Was I right to ask for them back? If so, what is the best plan of action now?

Hi, and welcome!

Please read the FAQ's section before beginning, as you will have a lot to read and take on board first. If you then have any questions which you need answering, please feel free to post again after this.

We are here to help, but ultimately, its your claim and your responsibility!

Good Luck,

Louise x

Thank you. Wasn;t meaning "Bail me out", just wondering. Found some good things though

We are right they are wrong (they are in denial) We will win this fight!

Good Luck!

Lou x

Thank you. I really thought when I got that letter I might have done something wrong, but your posts plus what I have seen in the FAQ's have shown me otherwise. Unfortunately I have exams shortly so may not be able to get on much, but I shall certainly let everyone know how things are going, and also advertise this place to others. The more who know about it, the faster the Banks etc, will start setting proper charges.

its okay, even I was unsure to begin with but how can £310,923 in reclaimed charges be so wrong?

You will be fine...If you know the amounts, you can just prepare the letters now to send off, if you are stuck for time (thats what i did)

Lou x

This topic was closed on 10 March 2019.

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