Jump to content


  • Tweets

  • Posts

    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

pay back time


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5934 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

My story is like so many others,Unfortunately due to financial difficulties at one time. The natwest started the ball rolling, by refusing to pay DD, charging bank charges. Everybody jumped on the bandwagon for their pound of flesh, charging and charging. The debt spiralled out of control. This was a terrible time and I felt I had only 2 choices suicide or giving in to them. I stared a dbt management plan and will be paying a these creditors till the year blah.

 

I am awaiting a court date for my claim for bank charges from the natwest.

 

I believe I was mis-sold a ppi for £4,600 plus interest with a loan from the natwest in 2002. I was experencing problems and they knew that. I have sent a SAR and they state they cannot locate the contract agreement.

 

One debt is with the natwest for a overdraft that was left on the account. It is less that the amount they owe me for the bank charges.

 

One debt is with the natwest for a loan,with ppi. I would not have been given the loan without taking the ppi. But how do I prove that? I have paid over half of the loan back before I was defaulted on it.

 

Can I sue Natwest for starting the ball rolling with my debt, because they unlawfully took charges from me. and had they not the situation I find myself in now, would not have happened. Now I am a bit more educated into the devious and underhanded tactics these organisations go to to get your money.

 

Can you please help. The are no site helpers or Modetors giving any guidence on the ppi side of the forum. They are all busy helping on the bank side of the forum.

 

Any advise would be greatfully received.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

I believe I was mis-sold a ppi for £4,600 plus interest with a loan from the natwest in 2002. I was experencing problems and they knew that. I have sent a SAR and they state they cannot locate the contract agreement.

 

By this do you mean the loan agreement? If they cannot locate it then it is unenforceable.

 

CAn you give me more details of the debts you have in the DMP and confirm that is not an IVA. Also have any of these debts got a CCJ on them.

 

I need a list of amoutns outstanding to whom and how much you are reclaiming from each.

 

If you do not want to put these details on here - pleas PM me the personal details and I will reply on here with the bits that can be made public.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

H gismo111 thanks for your post. you are thinking quote" that the loan you could get written off as they have no agreement therefore not enforceable.

Claim back the charges on the rest and offer full and finals with the charges, on a pro rata basis."

Can you please give me a direction I can take to gather more info of this aspect. I sounds good to me,

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Hello,

 

I have done some reading and although I have gained this information through my SAR, I need to send A CCA request and wait and see what they come up with. and then proceed. I am going to report a complaint about them to the ICO.

 

 

I hope I am correct?

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Hello,

 

I have done some reading and although I have gained this information through my SAR, I need to send A CCA request and wait and see what they come up with. and then proceed. I am going to report a complaint about them to the ICO.

 

 

I hope I am correct?

 

You are correct on the CCA request and my thoughts above - sorr ynever got back here yesterday - not sure why you want to complain to ICO?

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

Don't know, it just sound very good to me.:lol: :lol: :lol:

 

No joking apart. It was for non-compliance with the SAR.???? or have I got this wrong????:confused:

 

Thanks for help and advise.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Hello,

 

They have sent everything apart from the Copies of Contract for the loan and have informed me that they cannot locate it.

 

I felt that they were telling me that they could not find it because they did not want me to know that they did not offer the ppi as optional.

 

But if they cant locate it ..It might even be better.

 

But I would be so lucky:lol:

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Hello,

 

They have sent everything apart from the Copies of Contract for the loan and have informed me that they cannot locate it.

 

I felt that they were telling me that they could not find it because they did not want me to know that they did not offer the ppi as optional.

 

But if they cant locate it ..It might even be better.

 

But I would be so lucky:lol:

 

I took a loan in 02 and they couldn't find my agreement, and I know of 2 others also - CCA them, so you know exactlty where you stand.

 

No point in informing ICO as they have complied as far as we know.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

Ta very much. Will do

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

  • 2 weeks later...

This is what i have been up to in the last week.

 

I have sent the nw a cca request for the missing credit agreement and a few days latter the prelim letter requesting a refund of the mis-sold ppi.

 

I felt it was important to put this loan under dispute, so they could not take my refund of unlawful bank charges and pay some of the loan balance off with it.

 

*&* have admitted that I was mis-sold a ppi on a loan of theirs which they defaulted me on. They have refunded it to the loan balance I have with them. That is really kind of them, but:

 

I am still arguing with them on the principles that

 

1. They deceived me into giving them that money. It was not theirs in the first place to take.

 

2. They have not given me any interest back on this amount They have had this money for 5yrs.

 

3. I wish to control what happens to this refunded amount not them.

 

4. Had they not applied the extortionate and expensive ppi I would have been in a better finanicial postion to continue with the payments.

 

On this loan for £20,000 plus interest. I have already paid them back over £19,000 in the last 4yrs.

 

I have informed them that I am prepared to go to court on this matter, so lets see what they come up with to restore my faith in their company. Which at the moment is zero.

 

So the fight goes on and I don't have my back in the corner anymore!!!! the gloves are off and I am ready for the fight!!!!

 

Power to the little people, because we now know better!!!!!!

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

This one may sound a little complicated but I need some advice on this matter as to whether I continue to pursue it.

 

I had two loans with *&*.

 

1. Started in september 2002 for £7,000. This loan was topped up in December 2002 to £20,000. They took £7,064 back for the first loan and I receivd the rest £12,936.

 

These loans I have disputed after the mis-selling of PPI to which they have admitted and we are in the process of coming to my agreement as to who has this money.

 

They have sent me a credit agreement for the £20,000 loan.

 

I sent a £1 fee and requested a cca for the loan of £7,000. Whcih they have stated that they do not have a copy of it being permentantly purged and regrettably cannot be recovered.

 

"they have stated that in accordance with section 77 of the consumer credit act 1974. This is a section of the act that applies during the term of an agreement. As your agreementd ended in December 2002, this section is no longer relevant."

 

Can I argue that when this agreement ended there was £7,000 outstanding and this was deducted from the next loan. And because they cannot produce the credit agreement form this £7,000 is not enforcable. Or am I just barking up the wrong tree. and also I feel I am being a bit petty they have not returned my cheque for £1.

 

I want to hit this company for everything. They have deceived me, lied to me, try to trick me with figures. They put pressure on me to go into more debt to make more money out of me.

 

I have now received the recorded telephone calls for the application calls for these two loans. God it upset me to listen to them. I was like a lamb to the slaughter. I rang up to ask for a loan for £5,000 and was told by the employee that today she could guarentee I could have £20,000, due to my excellent credit scoring. and low and behold you now owe them not £20,000, but £32,990 because you have "cover" yes this is the other word for mis-sold ppi.

 

Well now my credit score is in tatters part due to them. and yes it is pay back time.

 

Any advice extremely welcome

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

This one may sound a little complicated but I need some advice on this matter as to whether I continue to pursue it.

 

I had two loans with *&*.

 

1. Started in september 2002 for £7,000. This loan was topped up in December 2002 to £20,000. They took £7,064 back for the first loan and I receivd the rest £12,936.

 

These loans I have disputed after the mis-selling of PPI to which they have admitted and we are in the process of coming to my agreement as to who has this money.

 

They have sent me a credit agreement for the £20,000 loan.

 

I sent a £1 fee and requested a cca for the loan of £7,000. Whcih they have stated that they do not have a copy of it being permentantly purged and regrettably cannot be recovered.

 

"they have stated that in accordance with section 77 of the consumer credit act 1974. This is a section of the act that applies during the term of an agreement. As your agreementd ended in December 2002, this section is no longer relevant."

 

Can I argue that when this agreement ended there was £7,000 outstanding and this was deducted from the next loan. And because they cannot produce the credit agreement form this £7,000 is not enforcable. Or am I just barking up the wrong tree. and also I feel I am being a bit petty they have not returned my cheque for £1.

 

I want to hit this company for everything. They have deceived me, lied to me, try to trick me with figures. They put pressure on me to go into more debt to make more money out of me.

 

I have now received the recorded telephone calls for the application calls for these two loans. God it upset me to listen to them. I was like a lamb to the slaughter. I rang up to ask for a loan for £5,000 and was told by the employee that today she could guarentee I could have £20,000, due to my excellent credit scoring. and low and behold you now owe them not £20,000, but £32,990 because you have "cover" yes this is the other word for mis-sold ppi.

 

Well now my credit score is in tatters part due to them. and yes it is pay back time.

 

Any advice extremely welcome

 

THis is interesting...When you say the first loan was for £7k, did that include all the interest etc? When you settled early, I'm sure that you wouldn't have had to pay ALL the interest back..So them taking back over £7k sounds possibly iffy... Are you sure you have the properly executed documentation from the £20k loan? I thought you said it was agreed over the phone, any way you can scan and post what they've sent you? If there's no OA, there's nothing they can do to collect it.

Just hate every DCA out there

Link to post
Share on other sites

THis is interesting...When you say the first loan was for £7k, did that include all the interest etc? When you settled early, I'm sure that you wouldn't have had to pay ALL the interest back..So them taking back over £7k sounds possibly iffy... Are you sure you have the properly executed documentation from the £20k loan? I thought you said it was agreed over the phone, any way you can scan and post what they've sent you? If there's no OA, there's nothing they can do to collect it.

 

Thanks for your post. One of the problems are that the 1st credit agreement for the £7,000 in 2002 cannot be located, but I did not know that till now.

 

Three months later I topped the loan up to £20,000+interest+ mis-sold ppi and I had to repay them £32,995 and I do have the credit agreement for that one. They took the £7,000 back to pay off that 1st loan and gave me £13,000.

 

My arguement is that, were they entiltiled to take the £7,000 if the loan was not enforceable because the credit agreement is missing. and can I argue the toss about that one.

 

I hope this now makes some sense

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

My arguement is that, were they entiltiled to take the £7,000 if the loan was not enforceable because the credit agreement is missing. and can I argue the toss about that one.

 

That agreement is no longer relevant - you transferred the debt into a new agreement. They are not trying to enforce an old agreemnt.

Consumer Health Forums - where you can discuss any health or relationship matters.

Link to post
Share on other sites

That agreement is no longer relevant - you transferred the debt into a new agreement. They are not trying to enforce an old agreemnt.

 

Clever clogs, I knew someone would burst my bubble.

 

Sorry it sounds like a money issue, but it isn't, it about the money, its about getting revenge. This company has unearthed a whole can of worms with my SAR, in how they have pressurised, deceived me into paying them thousands of pounds, and now I have found out all of the unlawful goings on. They then denied it and told lies but I kept on writing and nowThey have admitted to me and want to repay me back, but just a small amount, just to shut me up and stop perstering them. But I won't.

 

Can I not agrue, that if they did not have the ca for the £7,000 loan they should have not taken it.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

  • 2 weeks later...

Hello,

 

These SARS are very interesting things.

 

I have gained lots of experience and info from so many different threads.

 

One company has sent me a App;ication form (?credit agreement) from 1994. It just states application form. There are no terms and conditions and no mention of Apr etc.

 

The credit card was changed by the company. Different Account no etc in 2002. My arguement is if they changed the Account no, should I not have had informed and agreed to this.

 

Any advice welcome.

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

bump

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

  • 2 weeks later...

Hello,

 

I have now sent a lba to the Nasywest re mis-sold ppi. The loan was taken out in 2001 and with the ppi plus interest & interest from that date it comes to over £10,000.:eek: I also sent a cca for the original ca.

 

I had a response to this lba, they have made me a goodwill gesture to refund 50% of the ppi and interest, They have also stated that they have no ca.

 

I need advise as how to approach this matter.

 

This loan was defaulted last year. Although I am making payment via a dma monthly.

 

In their letter they have asked me to inform that I wish to now stop the ppi and then they can calculate how much I have paid and refund 50% of this. I can believe that it is still running.:eek:

 

In my mind, I want the full ppi refund& interest. Are they just trying to wriggle out of the full amount.

 

I have to very soon reply to their letter, so I could do with a few pointers please.

 

Sorry and one more thing, do I now report them to TS

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

bump

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Did you work out the charges amount?

 

As they cannot locate the agreement then you are in the position that they cannot enforce the debt.

 

Hello Gizmo111,

 

Thanks for looking. I got the figures for my SAR. I have to respond to their offer. Is it permissable to take the 50% refund, or leave it and stop making payment to them.

 

I really don't know what to do with this one. They did mis-sell me the ppi, I was having difficulties and they did not give any option, never discussed anything. I did not realise I had it till I looked at the SAR

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

  • 4 weeks later...

Hello, I need advise as what to do with this one I have posted this on my mbna thread

 

 

Hello,

 

Things have now moved on. I did eventually receive my info from the S.A.R - (Subject Access Request).

 

Not had an reply from Mr Waring:evil: How rude:lol:

 

Have received a letter from Equidebt informing me that the are now the legal owners of the account. Should I not have received a legal deed of assignment????:confused:

 

Also got a letter from mbna re cca request. They are unable to supply it:lol: They are now in default and nearly due to commit the criminal offence.

 

I rang equidebt re the cca request and deed of assignment. They stated that under the 6yr rule they(mbna) did not have to have it. The account was opened in 1994.

 

Any suggestions how to handle this one

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

Anyone????

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

bump

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...