I am on the second step of reclaiming my bank charges from RBS.

I have sent a letter giving them 14 days and I havn't heard anyting.

I am now filling a Small Claims Forms using www.moneyclaim.gov.uk

I have to put the defendants address in but WHAT ADDRESS DO I USE? It has to be in either England or Wales. Can I use my Branch Address? Or should I use the Head Office in Edinburgh? and file manually?

Any advice greatfully recieved.

I used my branch address.

Are you in Eng/Wal/Sco/Ire???

I am in England.

I have just submitted my claim using http://www.moneyclaim.gov.uk

I will let you know the outcome

You should have used their registered office address, they will probably respond anyway.

In case you are not aware and as you filed using MCOL send 2 copies of your schedule of charges, clearly marked with your claim no. and a brief covering letter asking for them to be filed with your claim to:

The Court Manager,

Money Claim On Line

Northampton County Court

21-27 St. Katharine's Street

Northampton

NN1 2LH

Dear Sir/Madam

(Your Name) –v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

I respectfully request that the enclosed schedule should be attached to the particulars of my claim.

Yours sincerely,

Wait until you receive the Notice of Acknowledgement (not the Notice of Issue) from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim

Dear Sir,

(Your Name) -v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

Please find enclosed a copy of my schedule of charges relating to the above claim.

Yours faithfully

Thanks for the info, I have a soft copy so I will print it out and send it off with a copy of the letter.