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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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Alant1 v RBOS


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I have just started down this road and I hope it can be as profitable as the rest of you seem to have been. My story starts many years ago when I was a freelance computer consultant and prior to 2000 earning a crazy amount of money. At which point the RBoS and other financial institutions were my best friend. However, after the Y2K bug was resolved the computer market dried up and I was forced to take a full time position on a much reduced salary to what I had been used to and therefore ended up having to sell my current house and cut costs etc. etc. Needless to say I ran up huge debts and had massive problems with my back (RBoS). So yesterday I eventually received my bank statements for the past 6 years and after putting all the charges into the spreadsheet could not believe that RBoS had charged me £10,670 in charges over that time. Also, they charged me £812.99 in interest charges because their charges had forced me into massive overdrawn figures.

 

So my Letter no 2 asking for £11,482.99 is heading their way first thing on Monday morning. I will let you know what happens !

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Hi Alant1,

 

You seem to be heading in the right direction, if you read all the F.A.Q.s and follow the Step-By-Step Guides you will get your cash back.

The bank will try to stall you and put you off as much as possible but if your willing to do all your own legwork they will pay you back.

 

Best wishes with your claim.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Thanks Scott, I am sure they will eventually but I am expecting a battle because of the sums involved.

 

I hope though with the support of this website I will get them back and that will really help me and my family to start enjoying life again!

 

Thanks for the support

 

Regards

Alan

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  • 2 weeks later...

Well that is the RBoS 14 days up on Monday and all I have recieved from them was a letter saying that they had received my claim and would investigate it.

 

Therefore, Letter no 3 will be posted on Monday giving them a further 14 days to respond positively.

Fingers Crossed

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Well that is the RBoS 14 days up on Monday and all I have recieved from them was a letter saying that they had received my claim and would investigate it.

 

Therefore, Letter no 3 will be posted on Monday giving them a further 14 days to respond positively.

 

Fingers Crossed

 

 

 

Good luck, hopefully you will get a large cheque through the door soon.;)

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Received a letter from RBoS this morning from a Sandy Watt. Saying that they are "currently considering my claim and will respond to me as soon as possible"?

 

Has anyone else had this type of letter before is it a good sign or not?

 

I am assuming that this is not a positive enough response for me to stop the next stage. Assuming I don't hear anymore from them in the 14 day timescale.

 

Which for me is the court stage :eek:

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Well that is the RBoS 14 days up on Monday and all I have recieved from them was a letter saying that they had received my claim and would investigate it.

Is that after your LBA was sent?

Request for statements sent 1/2/07

 

Statements received 10/02/07

 

Prelim emailed and posted 15/02/07

Prelim email received 15/02/2007

Prelim letter signed for 16/02/2007

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Hi Essix Blue, I have now had responses to both my letters. The first one was the one you are referring to but just today I got a response to my LBA letter saying that they are "currently considering my claim and will respond to me as soon as possible"?

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Hi Essix Blue, I have now had responses to both my letters. The first one was the one you are referring to but just today I got a response to my LBA letter saying that they are "currently considering my claim and will respond to me as soon as possible"?

Right.

 

I never received any response to my Prelim (although I have proof of delivery), LBA just sent so fingers crossed ....

Request for statements sent 1/2/07

 

Statements received 10/02/07

 

Prelim emailed and posted 15/02/07

Prelim email received 15/02/2007

Prelim letter signed for 16/02/2007

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  • 2 weeks later...

Ok so still no further response from the Bank...therefore, tonight I have prepared my N1 Claim Form ready to be handed in at the local County court tomorrow.

 

I have also printed a copy of everything for RBoS (N1 form, Charges Schedule and 8% Interest charges) which I will be sending them tomorrow.

 

I have to say I am a bit nervous about this stage but going ahead with it anyway.

 

I will keep you guys informed!

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Ok so still no further response from the Bank...therefore, tonight I have prepared my N1 Claim Form ready to be handed in at the local County court tomorrow.

 

I have also printed a copy of everything for RBoS (N1 form, Charges Schedule and 8% Interest charges) which I will be sending them tomorrow.

 

I have to say I am a bit nervous about this stage but going ahead with it anyway.

 

I will keep you guys informed!

Good luck!

 

14 days after LBA is up for the RBS this weekend for my claim, so it looks like I'll be doing the same early next week.

 

I haven't received any acknowledgement from RBS whatsoever for the 2 letters sent....

Request for statements sent 1/2/07

 

Statements received 10/02/07

 

Prelim emailed and posted 15/02/07

Prelim email received 15/02/2007

Prelim letter signed for 16/02/2007

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  • 2 weeks later...

Well Guys, I did print off all my information and take three copies to the Court with me on March 13th. My claim was now with the 8% added on over £15k so paid the £400 and since then have been waiting for something to happen.

 

Until TODAY nothing at all but then the postman this morning delivers me the standard letter by the sound of it from everyone elses threads "we believe the charges are fair resonable and we do not agree with the basis of your complaint etc etc.

 

Then I turn to page 2 and they say However, having reviewed your case and as a gesture of goodwill without admission of Liability or Error, in this instance we are prepared to offer the amount of £11298.00!!!!:lol:

 

Fantastic, I can't believe this is working.....

 

Now the dilema "Deal or No Deal". I must admit I VERY tempted to take the deal and put this thing to bed as if the idiots had of settled before I had to go to the court level I was only asking them for £11482.99 it is the 8% (£4124.08) that has taken me upto £15k.

 

Either way this is FANTASTIC news for me today and I can't believe I have taken them on and won!!!!!

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No reason why you shouldn't hold out for the full amount. You are well within your rights.

 

Read the successes. If you were to send a rejection letter, I would expect the full settlement amount through the post shortly.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Thanks for that T4FF,

 

You know I have not been able to think about anything other than this all day. Do you think the following will do the trick?

 

Thank you for your letter dated 19 March 2007. I respectfully decline your offer of £11298.00 as Full and Final settlement.

 

You may not have been aware that I commenced legal action against you for the full amount plus interest and costs on 15 March 2007 and I would ask that you now refer this matter to your legal department for further instruction.

 

Alternatively, should you wish to settle my claim in full, then please forward a cheque for the balance of the claim (£15984.43) without further conditions and I will inform the court that the claim is settled.

 

I trust this clarifies my position.

 

or as I have seen in some peoples threads where they have stated that they will accept this amount as part settlement but still going for the balance?

 

Any thoughts.....I need to speak to the wife when she gets in from work and see what she thinks but I think you are right why should I let them get away with over £4k of my money!!!!

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Letter looks good IMO, make it 'full amount plus Judicial interest' perhaps...just to make it clear that you haven't suddenly decided to go Contractual on them. Which you couldn't anyway.

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I think you should have in there I will accept 11298 as partial settlement of my claim.

 

JMO

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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Thanks for that T4FF and Hydra, however I had to go away to work Thu and Fri and sent the letter without the "partial settlement" bit!

 

Just seen it tonight on my return....hope it doesn't cost me:sad:

 

Also, waiting in the post on my return is the "Acknowledgement of Service" from Cobbetts stating that they are going to Defend all of the claim.

 

Any ideas as to what I can expect next or is there something I need to start researching for the next part?

 

Cheers guys!

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No it doesn't matter much, wouldn't be concerned with it.

 

Over to Hydra on this, never got this far. Until he responds, I would head towards the library. There are FAQs, a case library and guidance notes. All useful information.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

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