Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder
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    Cagger since : Apr 2006

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    Default can this be? rbs

    hi guys,new to this group but find it very interesting,i have had some horrendos charges in the past over 400 since dec just gone!! but what i want to know is if this has happened to anyone else or if it is legal,i have 2 accounts with RBSicon one for general day to day banking and one which only my mortgageicon comes out of in last couple weeks i missed aloan payment on my day to day account on looking at my other account i see that they have taken payment for the loan from my mortgageicon account without any permission or even a call or letter to say they are doing it can this be done?
    cheers for any feedback


  2. #2

    Default Re: can this be? rbs

    I gather it is called "off-setting", it is a grubby and unethical practise - but is probably just on the edge of being legal.

    Alan, Derby, UK.



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