Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Default how long do you have to wait

    sent(s.a.r) letter asking about bank charges (bank of scotland) How long does it take to get an answer. they have taken the full 10 out of my account ,what would be the waiting time on this fist transaction with the bank? anyone know i would be obliged

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  2. #2

    Default Re: how long do you have to wait

    Hi Harry,

    They have 40 days to get your info back to you.

    Regards.

    Scott.

    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

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    Help keep it up and active, helping people like you.



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  3. #3
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    Default Re: how long do you have to wait

    thanks scott thought it might be quicker , Now they have take there money out (10)

    harzo
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  4. #4
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    Default Re: how long do you have to wait

    just got reply from bank 12/02/2007. there statment said they will send out the statements in the next 10 days however. if i request to a manual intervention on my account, hbos is under no statutory obligation to record this information .what are they on about? please help with this one

    harzo
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  5. #5
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    Default Re: how long do you have to wait

    Thats standard Harry,

    This actually helps you prove that the system is automated and that the charges are disproportionate to their costs.

    The statements should be with you soon..........keep chasing them tho!!

    Darren

    BOS - WON - 5.6k
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  6. #6
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    Default Re: how long do you have to wait

    thanks dazzaboy 2

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