Jump to content


  • Tweets

  • Posts

    • The digital bank has introduced three new plans - Extra, Perks and Max - replacing its existing Plus and Premium plans for new customers.View the full article
    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Spotnot's Dad v RBOS


spotnot
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6144 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Am doing the bank charges reclaim for my dad. We have worked out that RBOS have taken £2,357 in charges. Being brave I decided that we should also go for contractual interest. This came to just over £1,600 (thanks Vampiress for the spreadsheets!).

 

Sent the prelim letter on 20 December, sent LBA last Saturday (late I know but life gets in the way sometimes!!).

 

Dad got a reply this morning from RBOS offering him all his charges back, but not the interest. Very quick response and to get such an offer at a relatively early stage is rather unusual.

 

Anyway, the debate going on in my Dad's head is whether to accept their offer (£2,357 he didn't have before. More than enought to have a fab time @ Glastonbury), or whether to reject the offer and go for the interest as well (extra £1,600 but might not be available in time for Glastonbury.

 

My gut feeling is to go for the whole lot and reject this offer.

 

Any thoughts??

 

Spotnot

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

Have just emailed Mr McLean along the lines of ' Thank you for offer....will accept as part payment.........want rest or going to court.......I know you are a busy man so in everyone's best interest please settle in full......Many thanks'

 

So now I await the response.:)

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

It really depends on your situation... Myself when I claimed it wasnt worth the contractual interest as my account has only been open since 2004 and most charges were from 2005. However another £1000 is nice incetive to wait! :) good luck

Link to post
Share on other sites

Got a reply back from Mr McLean today, stating that they were not wiling to pay any more cos they have offered 100% of the charges back. Fair enough they have, but the amount of hassle, upset and stress these charges have caused have put a great strain on my dad. So I am still very tempted to go to MCOL with the full claim.

 

Wish me luck!

 

Spot

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

  • 2 months later...

N1 filled in and being submitted on Monday Total claim: nearly £ £4,500!!

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

MY own opinion and no doubt I will get shot down saying this but I dont agree with claiming CI . Bank charges whether we like it or not are a result of our own financial mismanagement. Had charges been £8 or £10 each this whole shabang would never have started. If the bank offers a full refund of charges then great. If they offered a refund of the charges less a nominal charge of £8 - £10 per occurence then that balance with CI would probably be near to what they offer initially, if that makes sense. Again I reiterate this is only my personal opinion.

05/03/07 S.A.R - (Subject Access Request) handed in at branch

Found missing statements at home !!!!

08/03/07 Prelim+ schedule posted rec del

22/03/07 :mad: No reply to prelim LBA posted rec del

05/04/07 :mad: 14 days and no reply to LBA, sent e-mail

27/04/07 :D Offered FULL SETTLEMENT £3375

03/05/07 Cash in bank account :D :D

Link to post
Share on other sites

The first charge perhaps is a result of financial mismanagement, but then the whole situation is compounded by further charges. And so it spirals. I respect your opinion but don't agree with it. My Dad incurred interest therefore he is claiming it back. This bank made my Dad's life hell for such a long time that I had to take charge of his finances, hence the claim.

 

The banks apply compound interest therefore under contract law I am also entitled to apply it.

 

I also don't agree with £8 being a nominal charge. The banks would still profit from this,therefore it is an unlawful charge. Perhaps when the banks start charging £2.50 then maybe i could accept your argument, but they aren't.

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

Spotnot, it seems to have been a while since you got to the last stage. I was wondering if you have noticed the opinion that has been put forward by the mods over the last few months in that if you are offered full settlement of your charges you will find it very difficult to justify going to court just for contractual interest and that if you are offered full settlement of the charges you should accept it. It is risky enough claiming for CI on the basis that it is not something that are guaranteed to be entitled to or awarded an often depends on how nice the judge is on the day so to actually take a bank to court JUST to retrieve CI is very risky because of this.

If my post has been useful, tip my scales and let me know

 

Always start with the User guide!

Stuck with RBS charges? Click here!!

 

RBS CA1 £2794 SETTLED!!! RBS CA2 £503 SETTLED!!! HBOS CC £498 SETTLED!!! Barclaycard £705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!

Link to post
Share on other sites

I had noticed this but am determined to carry on with it. I am prepared to argue the contractual interest argument in court were it to get that far. Also I have not claimed any of the overdraft interest applied to my dad's account, just the contractual interest.

 

RBS are paying out for claims for charges plus contractual interest so I don't see that this claim should be any different. But thank you for pointing out this change in opinioin to me.

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

  • 2 weeks later...

N1 form submitted and Notice of Issue received yesterday. Date of issue 19 April, deemed served on 26 April.

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

  • 4 weeks later...

Received Cobbetts defence yesterday. Just the standard 6 pages of waffle. Will compile suitable reply this weekend and will post here for some expert opinions.

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

  • 1 month later...

Well, things have moved on slightly since the last post. Received the AQ three weeks after receiving Cobbetts defence. Filled in, paid fee, delivered to court. Received Cobbetts AQ this morning. Suppose we'll just have to wait for a court date now.

 

Ho hum............

Spotnot v MBNA and their nasty solicitors (on behalf of my friend)

 

If I have helped in any way, click my scales.

 

Remember, we were all newbies once!!

 

When you win, donate!!!

 

Link to post
Share on other sites

Hi

Im glad things are moving on for you, reading other peoples posts i'm quite sure it wont be long now before you are given a court date and then as many peoples claims seem to go you usually get paid out in full (even with contractual interest) just with days to go, just want to say good luck and thankyou for posting updates because it gives people like me an idea of what is probably due to happen next, i started my MCOL against rbs and then recieved the offer of the full amount of charges but not the interest that i too had claimed, i refused this and they have now defended on the last day!! :(

So today i recieved my letter from Cobbetts that i will be replying to tomorro, i know what im sending them back but wasnt sure whether the same has to go to the court aswell or if you wait untill you have heard about being allocated with a local court, hopefully should recieve something from the court in the next few days, i have a thread so will keep people posted!!

Good luck and i hope you dont have to go as far as turning up at court.

Link to post
Share on other sites

Hi Spotnot

 

You might want to have a read of this thread:

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/97691-contractual-interest-precedent-lost.html

 

 

It is a High Court ruling and I suspect will have an immediate bearing on CCI claims in County Court.

 

Good luck!

 

FC

Barclaycard: SETTLED AFTER LBA

Barclays 1: AT COURT

Barclays 2: WITH FOS

Capital One: SETTLED AFTER N1

Egg: SETTLED AFTER LBA

HFC: S.A.R - (Subject Access Request)

Lloyds TSB: S.A.R - (Subject Access Request) - WITH Information Commissioners Office

RBS: AT COURT

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...