Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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  1. #1

    Talking ali_bali v RBoS - SUCCESS!!!

    Just received all charges back . Started trying to claim back in October, wrote a letter to head office in Edinburgh, they replied saying that their charges were fair and they were not paying out, blah blah so i wrote the same letter again but handed it into my local branch (saves on postage). Received a reply about 5 weeks ago apologising for the delay and they were looking into my case. Last week i received an a letter from them, i assumed it would be the same 'our charges are fair' rubbish.

    They said they believed their charges are fair but out of 'goodwill' they are willing to pay all 2230 i was claiming.

    Thanks to all the support from consumer action group, couldn't have done it without you all.

    Now on to claiming from the credit card!!!

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  2. #2

    Default Re: ali_bali v RBoS - SUCCESS!!!

    Superb news ali,

    How were you claiming, did you get to court stage. Just need to pray my claim go's the same way.



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  3. #3

    Default Re: ali_bali v RBoS - SUCCESS!!!

    Well done there is no claims progress ......maybe you could enlighten others here as to how you managed the process in a bit more detail.
    This is not the norm with claims against them so people will naturally be interested.

    Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.


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