Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    Greekos74 Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Nov 2006
    Posts : 12 (0.00 post per day)

    Default Should I advise them of MCOL Claim

    Sorry to be a pain, another piece of advice please. I have submitted my MCOL and noticed inthe standard text from this site that i would provide them with "a list of charges again" (they've already had the list twice in previous correspondance). Should i write to RBSicon informing them that i have taken legal action and include the charges schedule with this?

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  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    matt_smith2000 Novitiate matt_smith2000's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Sep 2006
    Posts : 151 (0.03 post per day)

    Default Re: Should I advise them of MCOL Claim

    I would. Also I would draft the letter stating the claim number for their benefit.

    I did the same sort of thing yesterday, but the difference with mine was that they sent me a letter offering the full amount, dated on the same day that my claim was served. Too late for them. 8% interest and court fees on top now.




    RBS Account 1: Won
    RBS Account 2: Won
    Capital One: Won
    Capital One (Wifes Card): Won
    RBS Account 2, round 2: Won
    RBS PPI: Won


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