I've started the process of reclaiming charges from my bank, I sent the first letter asking for copied of statements which they have replied to, promising that they have been ordered and are on their way.

I know alot of charges were taken around 3 years ago due to an unauthorised overdraft. Charges were being applied to my account almost everyday for this and the bank eventually told me that I had to take a loan with them to repay the overdraft. The loan ended up being for around £4000 due to the interest that had been added. The amount was too high for me to be able to keep up repayments and so this defaulted and was also added to my credit report. I know that if the bank hadn't applied these charges in the first place, then my overdraft would never have gotten so out of hand, and I would not have had to take this loan. I had take the loan to cover theur charges and also pay interest on them due to it being taken as a loan.

I wondered if anyone else has been in a similar situation ar knows if there is anything I can do to get the loan defaults taken off my credit report as I only had to have this loan due to the bank sending me further into an authorised overdraft with their charges.

I would be grateful for any suggestions anyone has.

Hi Susan

I'm afraid you probably have no justification to reason this with your loan provider. Essentially, you entered into a separate financial agreement with them, which you have not been able to keep the payments on. I did a similar thing, consolidating a number of overdraft and cc debts into loans, and then due to a lifestyle change couldn't keep up the payments. Even if the loan is with the same bank, they will be most likely operated as separate companies, so there will be no help there.

While the bank charges can be claimed back, and any default on them argued, the only way to remove your loan default (IMHO) is to clear the arrears and keep up the agreed monthly payment. Probably not the answer you were hoping for.....