Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    barney911 Novitiate



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    Thumbs up Barney911 V RBOS

    Good News this morning - have been offered a full settlement of 3K in respect of my outstanding charges

    Another one for the little guys. For all those with pending claims don't give up and hang in there!

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  2. #2
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    Steveh3 Novitiate



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    Default Re: Barney911 V RBOS

    Well done barney911
    How far through the process did you go before they settled.
    Again Congratulations
    Steveh3


  3. #3
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    rosysparkle Novitiate rosysparkle Novitiate



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    Default Re: Barney911 V RBOS

    Brilliant!

    I'm just making a start on the process so it's great to hear of your success!


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  4. #4
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    barney911 Novitiate



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    Default Re: Barney911 V RBOS

    Quote Originally Posted by Steveh3 View Post
    Well done barney911
    How far through the process did you go before they settled.
    Again Congratulations
    Steveh3
    Got as far as the lbaicon which was sent 12 December 2006, they obvously took a while to reply because of the Xmas hols and the backlog. For anyone starting out, be patient and hold out - they are obviously being bombarded with claims


  5. #5
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    barney911 Novitiate



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    Default Re: Barney911 V RBOS

    In addition, thanks to all those people who posted and to the Consumer Action Group!

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  6. #6
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    HydraUK Novitiate HydraUK's Avatar



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    Default Re: Barney911 V RBOS

    Was 3k the amount you were claiming or did you settle for less?

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