Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    EzaBlade Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Oct 2006
    Posts : 1 (0.00 post per day)

    Default Advice Needed Asap Please

    Hi,

    I am trying to claim back over 3k of bank charges with The Royal Bank of Scotlandicon. I have sent the initial letter in which I received all my statements. I then sent the 2nd letter with a list of all my charges, which they have replied too with a Full and final settlement of 570. Which letter do I need to send now??? I have been looking at the lbaicon letter (no.3) but the beginning of the letter doesnt quite make sense because it says they havent responded when they have. So I was wondering if I needed to skip a letter and send something else. Could you please let me know which letter I need to send now??? ASAP .... I really want to stick to my deadline as much as poss.

    Also, I have been sending 3 separate letters and 3 separate spreadsheets of charges for my 3 separate accounts I had with them which have all had charges on them at some stage. Is this the way I should be doing it (as long as I quote the account number on each one) or should I be sending one letter and one spreadsheet for all of them together????


    Thanks

    Similar Threads:
    Follows
    0
    Following
    0

  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    HydraUK Novitiate HydraUK's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Aug 2006
    Posts : 532 (0.12 post per day)

    Default Re: Advice Needed Asap Please

    Send lbaicon from template and simply delete 'you have not replied' and replace with something like 'thankyou for your reply, however....'

    Follows
    0
    Following
    0

  3. #3
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    isidore Informative isidore Informative isidore Informative isidore's Avatar



    Follow Real_CAG on Twitter
    Cagger since : Aug 2006
    Posts : 1,616 (0.36 post per day)

    Default Re: Advice Needed Asap Please

    Quote Originally Posted by EzaBlade View Post
    Also, I have been sending 3 separate letters and 3 separate spreadsheets of charges for my 3 separate accounts I had with them which have all had charges on them at some stage. Is this the way I should be doing it (as long as I quote the account number on each one) or should I be sending one letter and one spreadsheet for all of them together????


    Thanks
    MAkes no difference. I found it easier to keep my claims seperate.

    If my post has been useful, tip my scales and let me know

    Always start with the User guide!
    Stuck with RBS charges? Click here!!

    RBS CA1 2794 SETTLED!!! RBS CA2 503 SETTLED!!! HBOS CC 498 SETTLED!!! Barclaycard 705 (with CCI) ONGOING!!! NATWEST CA ONGOING!!! LLOYDS CA x 2, CC, LOAN ONGOING!!! HFC LOAN ONGOING!!!
    Follows
    0
    Following
    0


Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
We use cookies to personalise content and ads and to provide social media features. We also share information about your use of our site with our advertising and analytics partners. See details