Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    scott2121210 Novitiate



    Follow Real_CAG on Twitter
    Cagger since : May 2006
    Posts : 29 (0.01 post per day)

    Default Request for Copy Statements

    Hi

    I served my initial letter to Bank of Scotland back in June 2006 requesting a copy of my statements for the past six years. Unfortunately, i did not have access to this God-Saving site and it ended up being many months later that i finally received all of my statements for the past six years!!!

    I have been in dispute with them ever since arguing that they are due me compensation for the time and inconvenience of the whole matter and i am charging them for every letter that i am having to write to them. Needless to say they have not paid up!

    My concern is that because i did not have access to CAGicon i have perhaps not dealt with this situation the way i probably should have. I would be grateful for any comments.

    I am about to lodge my preliminary letter for refund of all bank charges whilst being acutely aware that i have this on-going fight for compensation for the length of time i had to wait for my copy statements.

    Many thanks
    Scott

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  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    Hedgerow Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Sep 2006
    Posts : 65 (0.01 post per day)

    Default Re: Request for Copy Statements

    Hi Scott

    I think what I would be inclined to do is calculate how much time you have spent so far communicating with them and include this with your claim for bank charges.

    Somewhere on this site (if I can find the link I will include it for you) it states that you can claim upto 9.25 per hour for your time spent preparing your case and any correspondance sent to the banks in trying to reach an agreed decision before court proceedings.

    Wasted Costs order

    Best of luck and let us know how things go

    Hedgerow



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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