I have two bank accounts with NatWest at different branches.

My email to you is to ask that when requesting bank charges on the letter in your library it says i have to pay a 10 pound fee. who would i make the cheque payable to and which NatWest branch would i send the check to.

Also should i send the check and letter by recorded delivery.

Many Thanks

lana

Hi, and welcome. i would suggest either the branch which account you've had the longest or head office, hope this helps?

p.s recorded delivery is not strictly necessary but for your own peace of mind you can if you wish:)

Do you is it better with the head office or with my main branch and who would iaddress it to. and should i do it by recorded delivery.

B****ds have had at least #4000 off me

MOD NOTE Profanity to a minimum please!!

I'd send your request to the address listed here...

http://www.consumeractiongroup.co.uk/forum/natwest-bank/238-data-protection-manager.html

and I sent mine recorded delivery so that I had a record myself of when they had recieved it.

Cheque payable to NATWEST BANK PLC. Send it to either branch address for the attention of "The Manager" as it will be forwarded by internal mail to the correct department - ensure that you quote both account numbers and that you are requesting data disclosure pursuant to the 1998 Data Protection Act.

I sent my 1st letter to the branch, whom made me my first offer, it was after this offer was declined that i was contacted by the famous Stuart Higley.

I would defo send it recorded tho.

Good Luck!!!

NatWest is not a PLC, it was taken over by RBS Group.many of the threads I've read have said Natwest Bank PLC. The cheque should be NatWest Bank

They list themselves as National Westminster Bank PLC

Registered No: 929027

They should have no issues with accepting a cheque made out payable to that.

NatWest is not a PLC, it was taken over by RBS Group.many of the threads I've read have said Natwest Bank PLC. The cheque should be NatWest Bank

Please check your information is correct and accurate before asserting your knowledge.

Natwest Bank is a registered UK PLC. Just because it is part of the Royal Bank of Scotland Group has absolutely no bearing on its PLC status whatsoever. Just to clarify this point:

Regulatory Information

20 National Westminster Bank Plc. Registered in England and Wales (Registered Number 929027), Registered Office: 135 Bishopsgate, London EC2M 3UR. Authorised and regulated by the Financial Services Authority.

Thus I would suggest my earlier advice that cheques be made payable to "Natwest Bank PLC" would be deemed acceptable.

Can anyone help. I have sent the 1st letter to Natwest and they replied with a bog standard letter telling me they havent charged me unfairly and wont be issuing me a refund for charges and interest etc. What do i do now.

Whats more i telephoned them about a seperate issue and they were so rude to me on the phone that i want to make a complaint because ive been charged for something else they i disagree with.

Hate Natwest They are awful

Oh you sound like your in the same boat as me, they clearly know that you are claiming and treat you differently. You can complain to their head office at 135, Bishopsgate. London. EC2M 3UR.

You now need to send your LBA letter and i expect you will get another sod off letter. Good Luck.

Whats the lba letter

Ok so that is the letter before action but they did respond just didnt agree so should i just change the wording. Is there any fair banks out there or are they all to rob us of what we dont have?

Yeh thats right its the letter before action. You can adapt this to suit your needs. And no, they all try and squeeze it out of us. Its out of order really isn't it. Any further help needed just shout.

It sucks. Im done with Natwest. Think il try Barcleys and Alliance and Leicster

Ignore it. Wait for the 14 days since prelim letter and send your LBA.

You can actually send your LBA now. You have had a response from them so there is little point in waiting. You will get a fairly quick reply to your LBA as well which will allow you to file your court claim prior to the 14 days are up.

Strictly speaking you need to give 28 days notice in writing before you make a court claim. So provided you give it 28 days from the prelim you should be ok

So how do i go about making a court claim; sorry im so rubbish at this. i just want my money back to me

thx

kieran- don't be disheartened on the first letter because, NW have been faurly textbook on their responses.

Ive jsut received my 3rd return letter from Natwest who have said that they still disagree with my argument that the charges are unfair because 'they have all been associated with a lack of covering in funds in the account at the time items were presented for payments...' but that:

'in the hope of forging a comprimise', they are prepared to 'OFFER £561.00 AS A GESTURE OF GOODWILL and WITHOUT ADMISSION OF ERROR or LIABILITY'

Do i accept this or is it worth taking further as the amount ive been charged is almost double this?

If i contest this how do i go about doing it? Help please, its driving me nuts.

i had a similar letter offering my less than half of my claim i said i would accept as part payment but will carry on to court for the rest

What happened after you did told then that you would take this but carry on and get this rest in court?