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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have two bank accounts with NatWest at different branches.

 

My email to you is to ask that when requesting bank charges on the letter in your library it says i have to pay a 10 pound fee. who would i make the cheque payable to and which NatWest branch would i send the check to.

 

Also should i send the check and letter by recorded delivery.

 

Many Thanks

lana

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Do you is it better with the head office or with my main branch and who would iaddress it to. and should i do it by recorded delivery.

 

B****ds have had at least #4000 off me

 

MOD NOTE Profanity to a minimum please!!

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I'd send your request to the address listed here...

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/238-data-protection-manager.html

 

and I sent mine recorded delivery so that I had a record myself of when they had recieved it.

NatWest Adv Gold - Settled in FULL

Natwest Student - Settled in FULL

Smile - Settled in FULL

Lloyds TSB -Settled in FULL

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Cheque payable to NATWEST BANK PLC. Send it to either branch address for the attention of "The Manager" as it will be forwarded by internal mail to the correct department - ensure that you quote both account numbers and that you are requesting data disclosure pursuant to the 1998 Data Protection Act.

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

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I sent my 1st letter to the branch, whom made me my first offer, it was after this offer was declined that i was contacted by the famous Stuart Higley.

 

I would defo send it recorded tho.

 

Good Luck!!!

NatWest - £3702.94 - Won.. Done and Dusted!!

Lloyds - £771.52 - Nearly there...

 

The Daily Mirror, GMTV, Granada Reports........

Hollywood Next!

 

Check out how I re-claimed my unlawfull bank charges:

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/4797-stephanie-NatWest-i-i.html

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Guest NATTIE

NatWest is not a PLC, it was taken over by RBS Group.many of the threads I've read have said Natwest Bank PLC. The cheque should be NatWest Bank

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They list themselves as National Westminster Bank PLC

Registered No: 929027

 

They should have no issues with accepting a cheque made out payable to that.

NatWest Adv Gold - Settled in FULL

Natwest Student - Settled in FULL

Smile - Settled in FULL

Lloyds TSB -Settled in FULL

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NatWest is not a PLC, it was taken over by RBS Group.many of the threads I've read have said Natwest Bank PLC. The cheque should be NatWest Bank

 

Please check your information is correct and accurate before asserting your knowledge.

 

Natwest Bank is a registered UK PLC. Just because it is part of the Royal Bank of Scotland Group has absolutely no bearing on its PLC status whatsoever. Just to clarify this point:

 

Regulatory Information

 

20 National Westminster Bank Plc. Registered in England and Wales (Registered Number 929027), Registered Office: 135 Bishopsgate, London EC2M 3UR. Authorised and regulated by the Financial Services Authority.

 

Thus I would suggest my earlier advice that cheques be made payable to "Natwest Bank PLC" would be deemed acceptable.

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

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  • 2 months later...

Can anyone help. I have sent the 1st letter to Natwest and they replied with a bog standard letter telling me they havent charged me unfairly and wont be issuing me a refund for charges and interest etc. What do i do now.

 

Whats more i telephoned them about a seperate issue and they were so rude to me on the phone that i want to make a complaint because ive been charged for something else they i disagree with.

 

Hate Natwest They are awful

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Oh you sound like your in the same boat as me, they clearly know that you are claiming and treat you differently. You can complain to their head office at 135, Bishopsgate. London. EC2M 3UR.

 

You now need to send your LBA letter and i expect you will get another sod off letter. Good Luck.

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George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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Yeh thats right its the letter before action. You can adapt this to suit your needs. And no, they all try and squeeze it out of us. Its out of order really isn't it. Any further help needed just shout.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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You can actually send your LBA now. You have had a response from them so there is little point in waiting. You will get a fairly quick reply to your LBA as well which will allow you to file your court claim prior to the 14 days are up.

Please Click The Scales if I have been of help to you.

 

 

Kensington Mortgages withdrawn. no costs

NatWest Settled in full

Abbey Court Settled in Full

Capital 1 settled in full

Halifax settled in full :D

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  • 4 weeks later...

Ive jsut received my 3rd return letter from Natwest who have said that they still disagree with my argument that the charges are unfair because 'they have all been associated with a lack of covering in funds in the account at the time items were presented for payments...' but that:

 

'in the hope of forging a comprimise', they are prepared to 'OFFER £561.00 AS A GESTURE OF GOODWILL and WITHOUT ADMISSION OF ERROR or LIABILITY'

 

Do i accept this or is it worth taking further as the amount ive been charged is almost double this?

 

If i contest this how do i go about doing it? Help please, its driving me nuts.:mad:

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i had a similar letter offering my less than half of my claim i said i would accept as part payment but will carry on to court for the rest

NatWest: Prelim letter sent 29/8

Reply to prelim 2/9

LBA letter sent 4/9

N1 filed at Court 20/9

Notice of issue deemed to be served 2/10

Natwest filed acknowledgement 16/10

Natwest have until 30/10 to file defence

Defence received 26/10

AQ received 2/11

Cobbetts made offer of £2600 2/11

AQ filed 16/11

Court date received 23/11

Court date set for 17/1/2007

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