Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

ooobedoo v RBS


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6546 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

I am new to the forum, and have a few questions about charges on the overdraft, and going over the overdraft. I have put a dpa request into my bank(rbs) a few weeks ago. I just want to know if this is what the article is about? Sorry for my ignorance but I'm not the sharpest tool in the box.

 

Many thanks

Link to post
Share on other sites

Can you eloborate on 'the article'?

 

Which article are you referring to?

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

There are various sites, but this is THE site yes.

 

Without going into too much detail, a few sites have joined the band wagon... but use this support you will have the best support network available.

 

Make sure you read the FAQs, understand the process and then come back with any questions you have, Everyone here is in the same position and are here to support newbies like yourself ;)

  • Confused 1

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

Did you send recorded delivery? if not, how did you send the DPA request?

 

The 40 days starts from receipt of request AND £10 fee.

 

You did send the statutory payment of £10 with the DPA letter?

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

Guest Lueeze

Please read the FAQ's then you will understand how to proceed properly.

 

The bank is assumed to have recieved the DPA as long as you send it royal mail/hand delivered it. They may not respond to you at 1st.

 

Please start a thread in the Bank section you are taking action against. That way you can keep track of it in a Journal way.

 

Good Luck

Link to post
Share on other sites

No, I sent the letter from a template on the dpa website and asked for them to contact me. The bank told me that I would need to pay for copies of archived statments at £5 each before I sent them the letter in a telephone conversation. I asked for any details of charges. We were also charged by the rbs credit card people as we were charged for late payments, we no longer have that credit card, will I still be able to claim the cost back?

Link to post
Share on other sites

Could someone move this post to the correct section?

 

You really need to read the FAQs as Lueeze has said. This will explain everything... Ignore what the bank say about charges for statements. The maximum fee is £10, which you must enclose with your DPA request. They will either use it or return it.

 

It would be very worthwhile spending a few days, if not a week reading through posts on this forum before you proceed any further though.

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

No, only reading through all the information on here I didn't realise I needed to, I actually thought that they banks told me how much they would charge me for this information.

Link to post
Share on other sites

Get another letter off to them with the £10 in.... Cheque or Postal order best...

If you find this post useful, please click the Scales of 'Justice' in the top right corner. Thanks ;)

Link to post
Share on other sites

Guest Lueeze

Please take time to read everything 1st before you jump in or you may find you have slipped up and it could ruin your chances...

 

They do not have to give you the info if you have not supplied the £10 in afraid you will have to start again...;)

 

Good Luck!

Link to post
Share on other sites

Thank you very much, I am going to have a big read. I am waiting to join talk talk carphone warehouse boradband so am currently piggybacking on a wireless network as have left aol as there idea of customer service was as effective as a plastic oven so my internet connection is limited.

 

Thank you for all your help

Link to post
Share on other sites

  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6546 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...