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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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RBoS Starting the process


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Hi All,

I have the Basic Key Account due to an IVA so as you can imagine things are tight.

 

Just thought I should let you know that I have started the process of reclaiming my charges from RBoS, I got my statement from them and found they had charged me for returning 7 direct debits in 1 day at £38 pounds each, these were mainly small direct debits £5 and £10 for charities and things like the Gas bill, spookily enough the largest direct debit, which happened to be in favour of RBoS was paid, if they had bounced that and charged me £38 I probably would not have complained, when I phoned to ask nicely for a review of these charges they said tough its in the terms and conditions I did point out the fact that they now do not even send me a letter if they return a direct debit so cannot even claim the cost of postage. I then checked back on internet banking and found that since July they have had £798 in charges so on the 21st December I sent the first formal letter giving the 40 days to provide all details of charges. I also faxed it to the branch and confirmed with them that they had received it.

 

I will keep you up to date on how things progress, One question, the 40 days is that working days or calendar days ?

 

all the best

 

Speedy

 

Newbie claimant

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Hi Speedy.

 

It's 40 days, as the clock ticks.

 

Spend a few days reading the FAQs and the step by step guide in the library section.

Post any questions and progress reports here so that if you need any help, it can be tailored to suit your claim.

 

Good luck with your claim.

 

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

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Hey speedy, welcome and well done for starting off. Loads of people here to keep an eye on you and help if possible. Check out everything you can find time to read - it helps to get a flavour of what to expect.

 

Best of luck

:lol: Sweetrevenge :lol:

Don't get mad - get even!

If I've helped you please hit my scales 'n' bump my rep!

 

RBS (My A/c) S.A.R - (Subject Access Request) sent /10/06, statements rec'd 20/10; Prelim sent 3/11/06, s*d off letter rec'd 20/11; LBA sent 28/11, Settlement offer rec'd 18/12

WON at LBA with compound contractual interest £607

 

RBS BF Account S.A.R - (Subject Access Request) sent 4/11, part response rec'd 28/11, further info sent 3/12 awaiting statements at 20/12, Sent LBA 19/01/07. Received all statements resulting in 3 claims, £1,278, £4,279 and £7,250(!) all with contractual interest.

 

 

This is now very out of date!!!!

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First bit of movement, RBS have replied with the following from their customer service department:

 

" Your complaint regarding charges has been passed to me and I am sorry we have been unable to reach an agreement with you.

 

In order that i may consider your request i will need you to detail the charges you are disputing. To enable you to di this i have ordered duplicate statements covering the period of your claim, which you will receive shortly. These will be provided to you free of charge.

 

Once you have claculated your claim please provide me with a list of the charges you dispute, including the relative dates and amounts, and quoting the above reference. I will then be pleased to review matters."

 

This is signed by Jonathan Beckett (Customer Relations).

 

This looks to be a stalling tactic to me as the letter I sent just asked for details of all charges over the last six years under the data protection act.

 

Do I assume from this that once the statements arrive I put all the charges onto a spreadsheet with dates and amounts (£38 each) and claim the lot ?

 

thanks

 

Speedy

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Yes, but just send a list of the dates of charges, the amount of the charge and what the charge related to, i.e. returned DD, over limit charge, etc. Don't send the sheet with 8% interest. That's for the court :)

 

It's nice of them to tell you they'll provide the statements free of charge. Probably coz they know it'll only get claimed back on the end anyway!

 

Good luck!

 

Oooo, when is the 40 days up? You did ask for 6 years worth of statements, didn't you?

Unfair penalty charges reclaimed from Barclays - £700; BarclayCard - £380 + £132 extra; Style (RBOS) - £245 - County Court Judgement

against RBOS awarded - Judgement transferred to Registers of Scotland - Sheriff Officer (Bailiffs) action taken.

Travel insurance claim with Alpha (URV) pursued through the Financial Ombudsman - £704

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Thanks for the support,

 

It pains me to admit they have acted fairly swiftly so far, My initial letter was dated 21st of December so the 40 days is up 31st of January, RBoS reply was dated 29th December. Lets just see when the statements ordered by Mr Beckett arrive. I am concerned about this as I work abroad on a 28 day rotation and depart UK on 14th January.

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I have checked my account today to find that the dirty stinking robbing barstewards have charged me another £76 for 2 direct debits, having phoned the bank they said that the cheque I paid in does not clear until 5pm tonight and the D/Ds were returned this morning. What concilliatory feelings I had have now gone out of the window and I want every single penny I can get from this bunch of ******S. If anyone knows of anything else I can add into my claim like postage, electricity, telephone calls, emotional stress please let me know, I also now do not care if it costs me more money or I loose I want to shout this to the press, to anyone who will listen to show what RIP OFF the RBS banking sector is, especially as I believe they have the highest charges at £38 for returning an item.

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