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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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banksRbad vs. HBOS


banksRbad
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Hi Folks,

 

Having "introduced" myself in the appropriate place on this web site, I have now created this thread in order to post the (potentially convoluted) steps gone through in an effort to get back the money taken from my account in unlawful charges.

 

Ok - Here I am in the pre-step-1 phase...........collating all the information from my statements to establish what charges I should claim back.

 

I'm assuming that ALL charges levied on my for going overdrawn or failure of the bank to pay a direct debit are unlawful - is that correct ?

 

I will post again when I have completed my data collection.

 

banksRbad

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Thanks natweststaffmember,

 

I guess my next step will be to open a "parachute" account - just in case !

 

Also, I have two seperate accounts with HBOS - one in my name and one in joint names with my partner. Do I have to seperate the claims so that I make one claim per account ?

 

banksRbad

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Thanks again - what a fast response !!

 

Since deciding to take action, I have suddenly realised that I have many more questions. Hmmmmmmm........time to slow down a wee bit and think before diving straight in.

 

Also, in my haste, I posted to the Royal Bank of Scotland and Bank of Scotland thread (since my accounts are with the Halifax Bank of Scotland) - since I live in Scotland, should I perhaps have posted under the Scotland thread ? If so, how do I change my posts to that thread ?

 

I am aware that Scots Law is very different to English law and would hate to take good advice at face value only to discover later that it only applies in England and Wales.

 

Feeling slightly overwhelmed already.

 

banksRbad

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