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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mike Dobson v RBS


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Hi ,I've just joined , What a wonderfull world this is ( CAG ) , I've just posted my first letter to the RBS, and had no response, well there's a surprise !!. :D I have taken many people to the small claims court, my accountants, solicitor, builder and a previous bank, its exilerating, I hope the RBS ALLOW me to take them to court, please !!. Not sure how much of MY hard earned money they have taken off me , but whatever it is it will go toward my Xmas fund, and I'll pop a little into comic relief . Don't be put off if you have to appear at small claims court , just be prepared statements , schedule of charges etc etc, personally I would place an action on my local branch , should you have to attend court you want it to be local, not be travelling great distances, although you can claim expenses against the bank (must be done at action time )for attending court. Consider it good experience for the next one!!. I dohope there's a next one,.......I'll keep you posted on how I progress, What a wonderfull world this is,.............( keep it up CAG ) I will enjoy!:cool:

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Welcome and good luck, my claim involves the Limitation Act 1980 and yes your right it is a experience attending a hearing, i was in court on the 6th Nov with RBS this has been adjourned to the 11 Jan.

 

I don't think anyone will get the chance to take the banks on in court if it doesn't involve the Limitation Act because they no they're on a loser, pitty.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Out with my daughter and her Hubby last weekend , mentioned the CAG and action aginst RBS, they have had lots of problems with banks and charges. Pointed them in the direction of CAG, and will encourage them to start an action, and if need be help them on thier way. Have now forwarded request for charges to Halifax account we've had for some time , again not sure wahat charges applied but , worth a try, after all its my money.Mike D:D

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  • 2 weeks later...

As yet not heard anything from RBS , no surprises there :rolleyes: . So telephoned to make sure they have received my hand delivered letter , yes they have , and it has been forwarded to the department that deals with " THOSE SORT OF THINGS" I'll keep waiting.:D

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