A 220 page introduction to all things consumer related by our own BankFodder.
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I had the standard response from BC and contacted the ICO directly. Even after I confronted BC with ICO response stating that their records DO form part of a relevant filing system they simply send the same letter saying it doesn't.
I've made an official complaint to the ICO now about this, but don't know what it will change.
The ICO should support you application to receive data from Barclayshark.. if they still wont provide it you can then issue a claim against BC in the county court. Backed up with the ICO's letter, you should have no problems getting a DJ to order BC to comply.
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Cagger since : Jul 2008
Posts : 2,000 (0.56 post per day)
Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
I wouldnt recommend going to the ICO, I did - and after nearly 12 months of waiting the ICO said 'probably Bsrclaycard not have data of more than 6 years - complaint closed'.
Final lba to Barclaycard resulted in them saying send us a tenner, they have already had the £10 fee - so its off to the small claims Court to get disclosure.
Sorry noomill060 - should have done this over 6 months ago like you told me to.
IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.
Cagger since : Sep 2006
Posts : 6,932 (1.63 post per day)
Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
Originally Posted by beachcomber60
I wouldnt recommend going to the ICO, I did - and after nearly 12 months of waiting the ICO said 'probably Bsrclaycard not have data of more than 6 years - complaint closed'.
Final lba to Barclaycard resulted in them saying send us a tenner, they have already had the £10 fee - so its off to the small claims Court to get disclosure.
Sorry noomill060 - should have done this over 6 months ago like you told me to.
Basic Account Holder Do you record your calls? You'll regret it if you don't.
Cagger since : Mar 2010
Posts : 44 (0.01 post per day)
Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
Hi Guys
I am currently in the process of trying to get information relating to my MSDW account that was taken over by Barclaycard. So far I have had very little success. Can anyone tell me if they have been successful in getting information over 6 years old?
Cheers
FMC
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Cagger since : Feb 2007
Posts : 28,649 (7.02 post per day)
Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
**IMPORTANT UPDATE**
Big Congrats to Kate999 who has just succeeded in getting BC to (promise to) provide statements or data back to 1998.
After my N1 was submitted I was advised they would be defending the claim in full!
Received a call yesterday advising I would receive a copy of all my statements from 1998 till the account closed, and I would have them later this week.
Cagger since : Feb 2007
Posts : 28,649 (7.02 post per day)
Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
***Big Congrats*** to user Shelley, who has just got BC to produce full statement data from Jan 2002 after an Application to court for disclosure using the DP Act - http://www.consumeractiongroup.co.uk...=1#post3893105
Well done and this should encourage others to seek older data using court action if BC say it's no longer available.
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Cagger since : Dec 2006
Posts : 113,959 (27.51 post per day)
Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
sticky closed
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Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
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Originally Posted by samcam
Re: Barclaycard & Microfiche - they are wrong - OFFICIAL
