I bought a Mercedes GL a couple of years ago from a garage who sold me a GOLD Car warranty. My Mercedes GL has a broken Front Diff and I have called in A1 approved to make a claim and they have REJECTED is sighting that it is 'general wear and tear'. The garage has confirmed to me that the part is deemed a a mechanical failure and premature in it's failing and NOT general wear and tear.

I also contacted the car sales garage I purchased the vehicle from and they confirmed that the part if a mechanical failure.

The garage have been in contact with A1 Approved to go over the breakage and the warranty company are not interested at all. TOTAL REJECTING the claim. I have asked to speak to the Manager/Boss and no return phone call has been given

I paid alot of money for this car warranty which has totally failed me and been missold to me. If I cannot use it at this point, then what' the point.

Anybody else out there had issues with A1 Approved Any advice out there???? It is going to cost me 1,500 pounds to fix. I really don't see why I should if it should be covered on a CAR warranty.

Hello and welcome to CAG. People should be along to advise you later.

In the meantime, if you do a search of CAG [in the red stripe at the top of the screen, you'll find other people's threads about these people.

Best, HB

sadly very typical for A1

any warranty isn't worth the paper its written on.

is this an approved Mercedes garage?

if so try and get Mercedes to repair it FOC if they agree.

not sure if you've got any recourse against the retailer under CRA if its several years down the line since the sale .

how many miles have you done in it?

how old is the car?

Thanks.

It is 12 years old and done 114,000 miles on the clock.

The car sales garage and the mercedes used garage (who are going to fix it for me) have confirmed that it's rare for it to break as it should last the lifetime of the car, ie. 400,000 miles. However, it's broken.

Stuart, the Director at A1 approved just got back to me and declined my claim.

Needless to say, ALL I speak to and on my social media, I shall share this and hopefully people will know to steer clear away from this company.

NOt worth the paper its written on.

My car is now at the garage, gone and undriveable, and they STILL won't accept my bloody claim

mis-sold IMHO. go get al your moneyback for all the years you've paid for the warranty cover.

theres no-way a car of 12yrs old would EVER get a successful claim out of them nor any warranty with anyone.

sorry but they saw you coming. the instant answer to any claim you would ever have put it would be wear and tear due to the age of the car.

Well, we have only had it 2 years, so it was old when we purchased it, so why would we be sold this rubbish?? it is a used car warranty. I called up the car sales garage Victoria Station Car Sales in St Helen's who sold it to me and they told me they had never had any issues at all with A1 approved. I find that very hard to believe. Such bull**** these car sales places.

you were sold it as everyone in the chainget a nice backhander on commission, inc the original garage where you signed up to it..

It doesn't really make any odds, I bought my car from Available car 2 years ago and it was 2 years old

I bought a 3 year warranty with it, I have tried to claim twice, Both times i wasn't successful

I wont be buying a warranty with my next car