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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Es Parking/Gladstone PCN PAP Letter - left site - APCOA Winwick Street Car Park, Winwick St, Warrington WA2 7TT


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Hey, chaps, quick one.

 

I received (out of the blue) a letter from Gladstone claiming instruction of legal proceedings against an alleged parking charge. This is the first I've heard about this. They're demanding £160.

 

1) Luckily, their solicitor letter went to my parents, as I moved address (and updated this back in 2018).

2) Their letter is dated 25 Jan 2019, alleged charge was on 24.02.18

3) Looking at the date, and thinking back to that time, yes, I was 100% parked on their car park. However;

- I recall what the event was (local Rugby match)

- Parking was in fact paid in full at entry (on match days, they had a parking attendant in a high vis taking payment at entry and handing out 24 hr tickets) - they do also have machines, but this is something they have done for a very long time - Of which, I've paid the front-man and never had a problem.

- I had 3 people in the vehicle who also saw full payment.

 

I've contacted ES parking online 15.2.18 (disputing this charge and noting all above)... and as of yet, low and behold, no reply as of yet (I'm now going to send recorded delivery).

 

Obviously, almost 12 months later I'm not going to have the ticket, so I feel I'm being royally stung. Do I have a leg to stand on?

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If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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is this gladdy's letter entitled 'letter of claim'?

if not do nothing

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi, below:

1 The date of infringement? 24.02.18

 

2 Have you yet appealed to the parking company yet? [Y/N?] I've not received anything to appeal, just Gladstone letter - So I have contacted online Es parking, I will be writing. It was a basic contact, disputing the claim stating I had cover paid via front-man and 24hrs.

 

has there been a response? No response as of yet 15.4.19

 

If you haven't appealed yet - ,.........

 

have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days]

what date is on it

Did the NTK provide photographic evidence? I have only received the Gladstone letter. I assume Gladstone have photographs, as they state the company tried to contact me

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] (nothing received)

 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process? There's been no response as of yet

 

5 Who is the parking company? APCOA Winwick Street Car Park (pursued by ES Parking Enforcement) - I'm not sure if they've changed names

 

6. where exactly [Carpark name and town] did you park? APCOA Winwick Street Car Park, Winwick St, Warrington WA2 7TT

 

- - - Updated - - -

 

is this gladdy's letter entitled 'letter of claim'?

if not do nothing

 

Hi, the letter head is 'Letter Before Claim'

 

"We act on behalf of *** and have now been instructed to commence legal actions" blar blar

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then you must respond

sent gladdys one of our insulting/snotty letters

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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thread title updated

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I'll be looking at getting a letter sent out today. I've had a look in/around the forum here, I'm not too sure which letter you mean or, which would be best appropriate? Any hints would be appreciated ;D

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use the search cag box of the top red toolbar

 

ericsbrother letter to gladstones

or alike.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ok, before you write a bit more detail about the match. Did you attend with other people? were you watching or playing ( that would make it easier to stuff their claim)

 

next, you NEVER email these people so block their email addy at once.

 

You WRITE a letter and say that

"any debt to your client is denied in its entirety.

The prescribed fee for parking was paid to the attendant on the day and this was witnessed by a number of people who are happy to attend court at your client's expense.

 

You also seem to represent an entity that has no locus in this matter so i would seek a full costs recovery order under CPR 27.14.2(g) as knowing they have no cause for action any claim would be wholly unreasonable behaviour."

 

You wil need to get some evidence of who was managing the car park at the time and what signage is there now and hoefully soemthing from Google streetview to show what was what as some point in the past.

 

they cant claim agency in this matter UNLESS the contract between the landlord and whoever they agreed terms with specifically allowed for it and even then that doesnt mean that Es can pursue you for a debt to APCOA as the NTK will be specific as to who is the creditor

 

if it isnt the company that offered the contract to park you havent agreed to pay anyone other then them unless you have also received a proper notice of the transfer of undertaking care of the 1925 law of property act ( and you havent and so far no parking co has ever convinced a judge that such a transfer of debt has been lawful- see DEAL, and especially MIL collections)

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