Hi guys

My girlfriend and her daughter (21) got caught shoplifting at B&Q

They got taken into an office and police were called and they did nothing

Someone who i presume was the assistant manager came to deal with it but as he knew my girlfriends daughter as she had worked there and he knew her

he got the manager who shouted ect at them then security handed them a letter with what she said was a fine which they paid

They told me that they also had to pay for the goods which B&Q kept

they also had their pics taken and told they were banned from every bnq

i also belive the pics were shared with the shopping centre staff

i have only just found out

What can i do ???

Incidentally the manager treated the younger staff as if they were her own personal slaves by making them go and get her lunch from subway

Hi.

I've moved your thread to the shoplifting forum, people should be along to advise later.

HB

Are you saying that the girls paid money to the security staff over and above the cost of the goods? That doesn't sound right.

HB

Yes that is what i have been told

She is going to dig out the letters i belive RLP were involved

From what i can make out they had to pay fir the goods which bnq kept and a invoice from RLP

the invoice from RLP would not have been at the time but several weeks later.

when date did they pay this RLP con.

its NOT A FINE, and &Q get nothing of what they paid RLP

all she did was to line their pockets for that nights drinks in the pub.

if it wasn't too long ago.

tell her to go do a chargeback via her bank as I bet she used a debit card?

dx

She said it was about 5 months ago im trying to get more details but she has depression so im taking it slowly to get all the details

What im more concerned about is B&Q keeping the goods when the manager made them pay then keeping the goods

both!

dx

Hi

I am very confused.

The'Fine'. Who did they pay it to? B&Q or someone else? Did the police attend? Did the police give a fixed penalty notice?

The manager was wrong to make her pay for the stolen item and then keep it.

Information about shoplifters can be shared with other stores as long as those stores are members of a Shop/Store watch scheme. If they have passed this on without being in a scheme, they could be held liable for a breach of Data Protection.

Your last sentence is irrelevant to this situation.

We do need more info before we can move on.