A description of the issue :

I am an oversea student in Manchester.

original student additions:1790 pounds.

original every saver:18680 pounds.

accommodation installment is 1793 pounds.

After paying my accommodation installment on 22/01/2019, all my money in my both account has been deducted on 23/01/2019. It shows "to reconcile" with reference: "fraud prevent GIA ADV".

I reported it to the nearest Barclay branch on 23/01/2019. a staff told me that someone will contact me but until now(02/02/2019) no one has contacted me.

I am very sad and afraid because on 08/02/2019 I will pay my tuition installment but now I really have no money at all and I don't know what I should do next.

I'm sorry but this does not explain very much.

Please can you set out fully what has happened in a bullet pointed chronology

Thanks for reading my post.

everything goes well before 22/01/2019.

on 22/01/2019, school accommodation installment was paid by a schedule in my student additions account.

it's a regular payment and normal.

However, on 23/01/2019, there was transaction statement called "to reconcile" with reference "fraud prevent Gia Adv", which deducted all my money in both my student additions and everyday saver account.

I am not sure whether the 2 things have relations.

I don't know why Barclay did it.

until now(02/02/2019), I have been to the nearest branch many times but can't get further information.

All the staff told me is to wait until someone contacts me by phone or email.

std practice from Barclays when unknown large sums of money are deposited into and account

they think its a fraud account payment.

you should be able to resolve this by sending a copy of your awards [letters] to the fraud dept.

slick132 will best advise soon.

sincerely thanks for your help.

Hi Rocber and welcome to CAG

"to reconcile" means the bank is using internal processes to check on the source of income or outgoings to comply with either Anti Money Laundering Regulations or anti-fraud checks.

The bank will tell you very little or nothing while they carry out their checks.

I suggest you contact your student support network. I hope they may have seen such bank activity before and can help you until the problem is resolved.

If everything is legitimate, you should see your banking facilities restored within a week or two.

Please keep us posted ..........

Sincerely thanks a lot.

Hi Rocber,

The Telegraph on Saturday had an article on this in the Your Money section - https://www.telegraph.co.uk/personal-banking/current-accounts/banks-freezing-thousands-accounts-without-warning-wont-say/