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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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PRA/Barclaycard Court Claim Form***Claim Discontinued***


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hello everyone.

 

just started this thread for a colleague, who needs some advice and is not very good with computers.

 

history of debt

 

Barclaycard credit card 01/2008

debt management 08/2009

 

arranged with Barclays a reduced payment plan which was accepted while on the debt management plan.

 

PRA GROUP was assigned the debt from Barclaycard 08/2015

 

Last payment made 02/2018

Name of the Claimant ? PRA Group

 

 

Date of issue 17/01/2019

 

 

What is the claim for –

 

1.The claimant claims the sum of £1834.29 for an outstanding debt owed.

 

2.On 22.01.2008 the defendant entered into a an agreement with Barclays Bank PLC for a credit card under reference …..

 

3.On the 06/2018 the defendant defaulted on the agreement with an outstanding balance of £2019.29.

 

4.On 17/08/2015 the debt of £2301.02 was assigned to PRA Group(UK) Ltd. Notices of assignment were sent to the defendant in accordance with S136 law of property act 1925.

Payments of £434.52 were received up to 06/06/2018 and adjustments have been applied in the sum of £32.21.

 

5.AND THE CLAIMANT CLAIMS

1. The sum of £1834.29

 

A Barclaycard CC debt £1834.29 + court costs

 

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (pre action protocollink3.gif) ?Yes

 

What is the total value of the claim? £2019.29

 

what is the claim for:Barclaycard credit card

 

When did you enter into the original agreement before or after April 2007 ? 01/2008

Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?NO

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.Debt purchaser PRA

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? I don't remember receiving this information

 

Did you receive a Default Notice from the original creditor? No, after ringing Barclaycard they claim that the account was never defaulted.

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? Just letters from PRA stating you are behind with your payments

Why did you cease payments? Got into financial difficulties

 

What was the date of your last payment?06/02/2018

 

 

Was there a dispute with the original creditor that remains unresolved? No

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management planlink3.gif? Yes I was on a debt management plan

 

He has done the AOS on MCOL.

CCA request ready to send to claimants

CPR.31.14 ready to send to claimants solicitors

 

Any help and advice appreciated. Donation will be made

thank you

Edited by dx100uk
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Bet they cca return with the usual 620000 crap

See a few hoist bc claimform threads here

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks DX for quick reply, yes he will have to wait for the CCA return, will scan up once here.

Reading through other threads regarding PRA they don’t seem to come up with legitimate documents.

 

I am already reading up on a few defence statements to fit the POCs.

Will post up here first closer to the deadline Friday 15/02/2019

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you say claimform was 17-12 above

you mean 17/01?

 

if so defence date is 18/02

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

Good morning.

 

I have been reading other threads and have drafted a defence to fit the POCs.

 

1.The claimant claims the sum of £1834.29 for an outstanding debt owed.

 

2.On 22.01.2008 the defendant entered into a an agreement with Barclays Bank PLC for a credit card under reference …..

 

3.On the 06/2018 the defendant defaulted on the agreement with an outstanding balance of £2019.29.

 

4.On 17/08/2015 the debt of £2301.02 was assigned to PRA Group(UK) Ltd. Notices of assignment were sent to the defendant in accordance with S136 law of property act 1925.

Payments of £434.52 were received up to 06/06/2018 and adjustments have been applied in the sum of £32.21.

 

5.AND THE CLAIMANT CLAIMS

1. The sum of £1834.29[/color]

[/color]

 

Defence (final edit):

 

1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

2. Paragraphs 1 & 2 are noted and it is accepted that I have in the past had financial dealings with Barclaycard. I am unable to recall the precise details of the alleged agreement but recall it was on or about 2008.

 

3. Paragraph 3 is denied. I am unaware of any service of a Default Notice pursuant to section 87 of the consumer credit Act 1974. I have sought verification from the claimant regarding this matter and to date they have failed comply.

 

4. Paragraph 4 is denied. I am unaware of any legal assignment or Notices of Assignment pursuant to the Law and Property Act 1925 Section 136(1), as stated on the claim, by the Claimant or by Barclaycard. I have sought verification from the claimant regarding this matter and to date they have failed to comply.

 

5. Notwithstanding the above, requests for information pursuant to the consumer credit act (section 78) and

CPR 31.14 were made. A Section 78 request was sent on 28/01/2019, and shows as received 29/01/2019. A CPR 31.14 request was sent 28/01/2019 and shows as received 29/01/2019. The claimant has still not complied to my Section 78 request and to date has failed to comply to my CPR 31.14 request.

 

6. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant, and therefore the Claimant is put to strict proof to:

 

(a) show how the Defendant has entered into an agreement; and

(b) show how the Defendant has reached the amount claimed for; and

© show the nature of breach and service of a Default Notice and subsequent Notice of Sums in Arrears in accordance with the Consumer Credit Act 1974; and

(d) show how the Claimant has the legal right, either under statute or equity to issue a claim.

 

7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.

 

8. On the alternative, as the Claimant claims to be an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82 A of the Consumer Credit Act 1974.

 

9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

 

 

any thoughts and advice always appreciated

Edited by Andyorch
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Just a few edits...credit cards are section 78...so you only refer to section 78...not 77-79...rest is fine.

 

Andy

We could do with some help from you.

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:high5::high5:

nice work tbrido.

 

wish all defendants could make our life this simple on claimform threads.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks DX

As you say in your replies to other threads

CAG is self help aswell 😀, and also i have learnt a lot and have a better understanding of how things work with DCAs. All thanks to you guys

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Good morning.

Defence submitted and shown as received on MCOL. PRA have yet to comply to both CCA and CPR requests.

So in the mean time while we wait for them to send anything, more research in the forum threads.

 

Totally of the topic question

The donation I have made will this be paid every month (I think I chose this option) automatically or will I have to do it Manually ?

 

Thanks again for all help

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Automatically if you opted for that option...check your statements.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • 4 weeks later...

Good morning.

 

i have received the following letter from PRA 

“We write further to the above case and confirm receipt of your defence. We have written to the court and wish to inform you that we intend to proceed with the claim”

 

Still no response to the CCA or CPR requests. Reading through other threads this is normal procedure from PRA.

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Normal procedure for all of them......N180 next ......Directions Questionnaire......which will allocate the claim to track and transfer it to your local county court.

 

Post up when you receive it 

 

Andy

  • Thanks 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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  • 2 weeks later...

Use the above to complete on screen and run 3 copies.

 

Yes to mediation

Yes to small claims track

State your local county court name.

1 witness yourself.....the rest is self explanatory.

 

Andy

  • Like 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Hi Andy, just wanted to ask as this thread was opened for a colleague, would it be possible for me to attend court with him (if it gets to that stage) , as he is really nervous and scared ?

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Yes have a read of the following..you would have to seek the county courts permission in advance.This is for support purposes only..you will not be allowed to act for your friend.

 

https://www.gov.uk/litigation-friend/suitability

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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Well it is PRA and as you see their knowledge of process and debtors is questionable and not to be relied upon 😎

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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