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    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
    • If you do get a letter of Claim and or Pre Action Protocol pack 15. Where there has been non-compliance with a pre-action protocol or this Practice Direction, the court may order that (a) the parties are relieved of the obligation to comply or further comply with the pre-action protocol or this Practice Direction; (b) the proceedings are stayed while particular steps are taken to comply with the pre-action protocol or this Practice Direction; (c) sanctions are to be applied. 16. The court will consider the effect of any non-compliance when deciding whether to impose any sanctions which may include— (a) an order that the party at fault pays the costs of the proceedings, or part of the costs of the other party or parties; (b) an order that the party at fault pay those costs on an indemnity basis; (c) if the party at fault is a claimant who has been awarded a sum of money, an order depriving that party of interest on that sum for a specified period, and/or awarding interest at a lower rate than would otherwise have been awarded; (d) if the party at fault is a defendant, and the claimant has been awarded a sum of money, an order awarding interest on that sum for a specified period at a higher rate, (not exceeding 10% above base rate), than the rate which would otherwise have been awarded. https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct   .
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Thanks all! My wife was driving at the time (took our daughter to get new school uniform) and I wasn't there so I'm not sure what the signage was actually like, but yes, Parkopedia says 2:30, so it's barely over that. I will check it out with her when she gets home later, I haven't even told her about this yet as she'll probably be quite upset. So - likely my best response at this stage is to just wait it out until a Letter Before Claim arrives?
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Subject Access Request HSBC


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Happy New Year to all!

 

I have contacted HSBC using their online contact form about PPI that i took out with an old Marbles credit card. They have replied giving a credit card number and the start date, the also confirm PPI was paid.

Reading other posts I see its best to start with a SAR request, can anyone advise the current address for making SAR requests or is it the standard complaints address :

HSBC UK Bank plc, Complaints Department, POBox 5207, Coventry, CV3 8FB

 

 

​Thanks in advance

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You should actually be able to make an SAR request to any HSBC address – including any branch. However the complaints address that you have posted above is fine.

 

Make sure you send it recorded delivery.

 

At the same time you may as well start making your own investigations – maybe by telephone if you can as to how much PPI you might have paid and you may as well begin a PPI reclaim process while you are waiting for the statutory disclosure to be made to you.

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Thanks for the reply I will mail the SAR request ASAP.

 

With regard to starting the claim. I do not have any paperwork only a card number provided by HSBC, will that suffice to begin the claim?

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no!!

get all the details

else you'll never know if the refund is correct

use the FCA register to check correct HSBC address

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 5 weeks later...

they have 30 days.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

Update on this

No response from HSBC at all although I have proof from Royal Mail that they received my SAR request. Searching the forum I have found the email address of the HSBC Data Control Office and sent the following email:

I recently made a Subject Access Request which appears to have been ignored as I have received no communication from HSBC at all.

 

You will find attached a copy of my letter requesting information and also proof of delivery by Royal Mail. Can you inform me at your earliest convenience if HSBC intend to comply with my request and if so within what time scale?

 

Please be informed if I do not receive a reply within seven days I will start a formal complaint with the ICO and consider taking action in the small claims court.

 

Should I be taking further action at this stage or wait and see if I now get a response?

Thanks in advance

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its only 2 days outside of the 30days

pers id ring and ask where it is?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Today I called them as no reply to my email. Basically I was told to complain to the ICO if I was not happy. What a poor attitude from a major UK Bank! Complaint has been filed but I'm told there is a 3 month backlog maybe that is their game plan.

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@ 9 ABOVE:- You have been advised do not phone them get the complaint into ICO stop fuddling around, they gave an assurance to I etc will be complied with after my complaint years ago and will be monitored, sit on hands to not chase HSBC they just laugh at you

sit on your hands BUT call IOC complaints 1st , do you need to be told 3 times???

:mad2::-x:jaw::sad:
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@ 9 ABOVE:- You have been advised do not phone them get the complaint into ICO stop fuddling around, they gave an assurance to I etc will be complied with after my complaint years ago and will be monitored, sit on hands to not chase HSBC they just laugh at you

sit on your hands BUT call IOC complaints 1st , do you need to be told 3 times???

 

No disrespect but look at post 11 above advising me to contact HSBC first. Complaint has been filed with with ICO as instructed but ICO said I had to go back to HSBC first which I have done.

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