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    • Hi, I am a local authority tenant and was in a 3 bed house. At the end of last year, my last child moved out and so did my spouse as we are now going through a divorce which meant that I was in the house alone and decided that I needed to downsize not only for myself but to offer the property to a family that needed it. I registered on the local authority housing bidding site as i was asked to do and I was accepted and given a priority banding as I was downsizing and they were desperate for my house. I have been extremely lucky and after about 6 weeks was accepted for a new build from a housing association via the housing gateway. I viewed the property 2 weeks ago and had to sign the tenancy last week when they were doing bulk signups for the houses and that is the day I moved. In between viewing and sign up, I contacted my current local authority landlord and asked how I give notice as I had been accepted for a property I had bid on and was moving.  The lady told me how to do it online and then said that I needed to give a full weeks notice which wasnt a problem as I had enough time.  (I was also told a weeks notice was what i would need to give by another staff member about a month ago when I phoned up for another housing related question.  I dont have any of this in writing.) I have now moved, handed back the keys and I am now being told that I need to give 4 weeks notice which I cannot afford. I hav e spoken to the council again explaining that I was told a week and that to be honest, if I knew they were going to charge me 4 weeks I would not have been able to move and would have stayed in the other house.  I thought I was doing the right thing. They said that calls are recorded and they asked me when I called in and was told a week and they would listen to the telephone conversation and if it was correct what I was told, they would see what they could do to reduce the notice period. They have now emailed me back and said that they have listened to the conversation and the lady said 4 weeks notice and I am liable for 4 weeks rent.  Now I may well of misheard her when I thought she said a full weeks notice she may have said 4 weeks notice but I am sure she said a full weeks notice and i was told a week by another member of staff a few weeks ago. I have emailed her back and said that I may of misheard but I would like to listen to the phone recording myself.  As yet they havent responded. I think its unreasonable for them to make me give 4 weeks when I had to sign the new tenancy with little notice or loose the property.  And it was all done through their gateway, and they will have a tenant in there pretty much straight away getting rent from them. I am on a very low income, I am on my own, I have serious medical issues and I am really getting myself stressed out over this. Any advice would be so appreciated.  Can I insist they let me listed to the recording? RH  
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PCN received: parking was suspended without notice


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Hi all, can anyone recommend who I should structure a PCN appeal given this situation?

 

One half of the road (where I usually park) had its resident parking suspended temporarily for works, so on Friday I parked on the other end of the road. Having returned to my car for the first time today they have re-opened the usual half and suspended the half I was parked in. Because I hadn't been to my car in 4.5 days I had no idea they had moved the parking suspension.

 

My partner and I are absolutely certain there were no suspension signs where they are now currently - we made a point of looking to check both halves weren't suspended. All they have done is taken down the suspension signs on Friday from the first half, sellotaped a new piece of paper on them and stuck them to posts on the other half of the road (I have a photo to prove it).

 

We live in East London, so we have to park 250m away from the apartment to get a residents bay. We don't check on the car and the availability of the bays daily - that would be nuts.

 

1. How can I structure an appeal to say that I was parked there before the parking suspension signs were even put up?

2. How much notice does the council have to give its residents before suspending parking?

 

Thanks in advance for any advice and support!

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Hi Ethel, thanks for replying.

 

So what if you're on holiday for 2 weeks, away for work or laid up in hospital? Is it quite literally a written and enforceable rule that we're automatically agreeing to, that we check the car every day?

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Quick update, found the T&C... Can't link as I don't have 10 posts. Borough is Newham.

 

27: The council will usually warn you if on street parking is going to be disrupted or

suspended, although this is not always possible. In such circumstances, warning notices will

normally be put up 48 hours in advance at the relevant parking bays.

Emergency suspensions may be introduced at any time of day. Please ensure your

vehicle is not parked in a place where parking has been suspended, as you may be

issued with a penalty charge notice and your vehicle may be removed.

 

They never mention checking the bays or the car daily - they just mention 48 hours notice. Thoughts?

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They should have noted the vehicles which were already there when the signs went up. In which case, it's possible they will just cancel the PCN if you write an appeal. There isn't anything else you can realistically do anyway, so I would just write a short, polite appeal saying that and see what they come back with.

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Hi Ethel, thanks for replying.

 

So what if you're on holiday for 2 weeks, away for work or laid up in hospital? Is it quite literally a written and enforceable rule that we're automatically agreeing to, that we check the car every day?

 

We're not required to agree with the council's rules before they can issue a PCN!

 

The council's response to a neighbour who got a PCN while away on holiday was "it is your responsibility to ensure that your vehicle is not parked in a suspended bay". The only way to ensure that would be to check every day. The council wasn't willing to engage in a discussion with my neighbour about whether that was reasonable or how you expected to do it in the sorts of cases you mention. I guess if you could prove you were taken into hospital in an emergency they'd probably use their discretion to cancel the PCN.

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If your neighbour had taken it to Tribunal, in all probability it would have been cancelled.

My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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  • 2 months later...

Normally when you get a parking permit (unless a virtual one) the letter arriving with it either separately or attached usually tells you about checking daily. If this is not practical then get a neighbour or someone to check for you. Cars are an emotive issue however just imagine your car getting vandalised or stolen and what the insurance company (or Police) would say if you offered a defence of 'I've been on holiday for two weeks'? Having found out the hard way myself, I always check 'my pride and joy' is okay, probably way too often.

 

Dependant on the council they either remove, relocate or simply ticket a vehicle in a suspended bay. Can you imagine the upset if your car is left and your neighbour is having works done on their property or have a removal vehicle when they've paid the council to suspend a bay and it cannot happen because of you? Now put yourself into their shoes and what your own reaction would be if it happens to you?

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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