Another Harlands/CRS thread, I need advice!

[Gymppl]

Hi,

i originally join the gym through lifestyle fitness in February 2017.
I then cancelled my direct debit through my mobile banking app in August 2018, just after the payment was made that month on the 15th.

It is now December 2018 and I have received a letter from the CRS stating I owe them £250.52, “following our initial letter” even though I haven’t received a letter previously, haven’t received any emails stating I owe them any money or anything.

i was under the impression the gym membership was cancelled when the direct debit was and I haven’t heard from them until now which is 4 months after the direct debit was cancelled.

I am just looking king for advice as I don’t understand how I should be liable for paying this money when I haven’t been to the gym and had no word from them in regards to “late payments” I literally just assumed it would have cancelled 😕

This is also my first time posting a thread so I have no idea how this works haha

thanks

[renegadeimp]

Have a read of other threads. Your situation is identical to theirs and so is the response

[dx100uk]

simply send one of the slick132 letters offering 1 months payment and no additional unlawful penalty fees.

if they don't accept it
IGNORE everyone

DO NOT USE EMAIL..

dx

[slick132]

Hi Gymp and welcome to CAG

Yes, offer to pay just one month's fee for the notice you failed to give.

You should find example letters on some older threads that you can use. Keep the letter super-short and add nothing more.

[Gymppl]

Hi,

There are so many threads i can't seem to find an example letter, would you be able to point me in the right direction?

Thanks!

[dx100uk]

https://cse.google.co.uk/cse?cx=part...&sa=Search+CAG

[slick132]

Read the draft here - https://www.consumeractiongroup.co.u...=1#post5144800

Adapt it to reflect your own case and, if you want, put your draft here so we can check it for you first.

Send the printed letter by post and get a free Cert of Posting at the PO counter.

[Gymppl]

This is the response I have had from the letter I sent regarding responde within 14 days.

Would someone be able to advise where to go from this?

Thanks

[Bazooka Boo]

You've left all of your details on that letter.#

However, they lose, you clearly outlined your position to them and that you would be willing to pay the final months fee, they have predictably been rapacious and arrogant, so now get a big fat ZERO!!

Ignore them, log all of their harassment, get onto the gyms social media sites, and embarrass them on there, let all of their current and prospective customers know just how they will be be treated dare they leave.

[dx100uk]

upload hidden

[Gymppl]

I cannot see your response

[dx100uk]

ive hidden your upload for you.
that's all

[slick132]

Hi gym,

Always hide any personal detail before you post a letter or document.

I've seen their reply which is what we'd expect from Harlands.

Now you do what you suggested in your offer letter - they've demanded more so you ignore all comm'ns from them. Yopur offer to pay is withdrawn.

Keep a log of all contact from Harlands/CRS and Zinc, respond to nothing for now and stay OFF the phone.

Keep us posted ..........

[Gymppl]

so am i just not responding at all? Im just curious to what the outcome will be, will they keep messaging me? i want this over and done with and ignoring them wont make them drop the debt.

[dx100uk]

well it will
block and bounce everything
report the texts as spam.
nothing they can do to you.

dx

[slick132]

Hi Gymp,

Of course you want this over quickly but responding to Harlands/CRS in any way will just encourage them.

Ignore them for now, keep a log of all contact from them and don't contact them in any way at all.

Trust us - we've been dealing with them for many years now.