Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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Thread: 247 moneybox

  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.




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    Default 247 moneybox

    Hi, a few months back I took out a payday loanicon with 24/7 moneybox and I wasnít able to pay it back on the due date.

    Not surprisingly as soon as payment didnít go through on the due date they were emailing, leaving automated messages and sending texts.

    I kind of put my head in the sandicon until a friend of mine said you need to deal with it but I didnít want to call them up and be bullied to paying back what I canít afford.

    then suddenly I got this textmessage from them offering me a discount of 75 percent so I replied back to the text message they sent if I wanted to take advantage of this limited time offer and it was ignored.

    I got more texts none offering me a discount .
    One replied back saying I could set up a payment plan of £10 a week!
    I replied back asking what happened to my discount offer as I would have paid this and be done with it.

    im happy to communicate with them using text as I have a record of the conversation and according to them itís one way I can resolve the issue.
    Iíve tried to resolve it using texts but they ignore every reply but still send rude emails and leave voice messages saying that doing nothing will make matters worse!

    do I ignore it and if they take it further then say well i have proof I tried to resolve it when you offered me a discount but you didnít respond back to me?

    any advice please and I wonít call them as I will feel very pressured and donít need that kind of stress

    thankyou

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  2. #2

    Default Re: 247 moneybox

    what state is your credit file in?
    lots of defaults etc
    lots of other PDL's?

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    RIP Martin3030

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  3. #3
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    Default Re: 247 moneybox

    My credit file is awful sadly


  4. #4

    Default Re: 247 moneybox

    good!!

    read this:
    https://www.consumeractiongroup.co.u...-Viewing)-nbsp

    probably why they are offering you a discount!!
    as they KNOW they shouldnever have lent to you in the 1st place.

    any other PDL's in the past.??
    same for them

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  5. #5
    Basic Account Holder
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    Default Re: 247 moneybox

    I wrote a letter following the guidance given in the reclaim guide to 247.
    But it seems just like my previous correspondence with them using texts they have ignored it and sent me an email saying theyíve now sold the debt to ARC Europe.
    do I have to send them a letter as well?


  6. #6

    Default Re: 247 moneybox

    doesn't say that? arc don't buy debts.

    what date did you send the IRL claim
    they have 8 weeks

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  7. #7
    Basic Account Holder
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    Default Re: 247 moneybox

    The email I got says this
    As a result of not being able to reach a satisfactory agreement with regards to your outstanding balance, we have now transferred your account to the following external debt collectionicon Agency:

    ARC (Europe) Limited
    Telephone: 01932 251000
    Address: ARC (Europe) Ltd, Kent House, Churchfield Road, Walton-on-Thames, Surrey. KT1


    The Debt Collection Agency above will be administering and collecting payment of your outstanding balance on our behalf and will be in contact with you shortly. In the first instance please contact the Debt Collection Agency regarding your account. A summary of your borrowing is available online in your 247Moneybox.com
    account.

    I sent 247 the claim letter on 3rd January


  8. #8

    Default Re: 247 moneybox

    ON OUR BEHALF .................read it CAREFULLY
    as with any DCAicon
    they ARE NOT BAILIFFS
    and have
    ZERO LEGAL POWERS

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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