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    • No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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247 moneybox


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Hi, a few months back I took out a payday loan with 24/7 moneybox and I wasn’t able to pay it back on the due date.

 

Not surprisingly as soon as payment didn’t go through on the due date they were emailing, leaving automated messages and sending texts.

 

I kind of put my head in the sand until a friend of mine said you need to deal with it but I didn’t want to call them up and be bullied to paying back what I can’t afford.

 

then suddenly I got this textmessage from them offering me a discount of 75 percent so I replied back to the text message they sent if I wanted to take advantage of this limited time offer and it was ignored.

 

I got more texts none offering me a discount .

One replied back saying I could set up a payment plan of £10 a week!

I replied back asking what happened to my discount offer as I would have paid this and be done with it.

 

im happy to communicate with them using text as I have a record of the conversation and according to them it’s one way I can resolve the issue.

I’ve tried to resolve it using texts but they ignore every reply but still send rude emails and leave voice messages saying that doing nothing will make matters worse!

 

do I ignore it and if they take it further then say well i have proof I tried to resolve it when you offered me a discount but you didn’t respond back to me?

 

any advice please and I won’t call them as I will feel very pressured and don’t need that kind of stress

 

thankyou

Edited by dx100uk
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what state is your credit file in?

lots of defaults etc

lots of other PDL's?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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good!!

 

read this:

https://www.consumeractiongroup.co.uk/forum/showthread.php?472423-CAG-PDL-Reclaim-Guide-Indepth-Step-By-Step(6-Viewing)-nbsp

 

probably why they are offering you a discount!!

as they KNOW they shouldnever have lent to you in the 1st place.

 

any other PDL's in the past.??

same for them

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

I wrote a letter following the guidance given in the reclaim guide to 247.

But it seems just like my previous correspondence with them using texts they have ignored it and sent me an email saying they’ve now sold the debt to ARC Europe.

do I have to send them a letter as well?

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doesn't say that? arc don't buy debts.

 

what date did you send the IRL claim

they have 8 weeks

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The email I got says this

As a result of not being able to reach a satisfactory agreement with regards to your outstanding balance, we have now transferred your account to the following external Debt Collection Agency:

 

ARC (Europe) Limited

Telephone: 01932 251000

Address: ARC (Europe) Ltd, Kent House, Churchfield Road, Walton-on-Thames, Surrey. KT1

 

 

The Debt Collection Agency above will be administering and collecting payment of your outstanding balance on our behalf and will be in contact with you shortly. In the first instance please contact the Debt Collection Agency regarding your account. A summary of your borrowing is available online in your 247Moneybox.com

account.

 

I sent 247 the claim letter on 3rd January

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ON OUR BEHALF .................read it CAREFULLY

as with any DCA

they ARE NOT BAILIFFS

and have

ZERO LEGAL POWERS

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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