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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Virgin Active/Arc DCA Hassle - say they can take me to court?


pantheonnn
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Ok heres the deal.

 

I signed up for a 3 month virgin active membership back around july,

after one months use I wanted to cancel,

they wouldnt agree and the idiot manager would not even agree to simply talk with me.

 

I didn't use the gym in the last two months but they don't care and the contract doesn't of course.

 

Arc debt collection has been dealing with me,

I owed around £170 or something in total

 

ive already paid £90 worth, maybe that was the wrong decision but I do not want to pay them the remainder.

 

I've set loads of dates to pay and many I have not paid and we just rearrange

one guy called saying the solicitors will get involved and court action if I do not pay,

I do not want to pay them and i did not pay a payment recently.

No doubt they will call me saying solicitor or court action will be taken.

 

What should I do???

I know I should have came to this forum earlier.

 

I do not want to pay these morons or go to court and be forced to pay this little amount and travel there since its out of london etc.

 

????

Edited by dx100uk
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thread title updated...

 

stop talking on the phone to powerless DCA's

they ARE NOT BAILIFFS

and have

ZERO legal powers.

 

you tried to cancel, they sc@mmed you..

 

after you cancelled, did you pay anything?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Virgin active wouldn't cancel it.

 

The arc debt collection people say I owe them money, I have paid half of it already. I do not want to pay the rest.

 

I am setting agreements and dates with the debt collection agency but I am not paying them, I'm just gonna stop making any arrangements, they say they can get court proceedings and will get solicitors involved, I've heard its bogus which is good but i still I don't know what to tell them now.

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answer my question...

what have you paid since you tried to cancel....

 

gyms have not done court in +5yrs

and these debts cant hurt your credit file either...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Panth and welcome to CAG

 

1. What was the monthly fee.

 

2. What have you paid so far.

 

As DX says, stop talking to anyone by phone. You have no need to react to their demands.

 

:-)

We could do with some help from you

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so effectively since you cancelled you have paid more than one extra months membership.

if so you owe them nothing...infact they owe you...

 

i'd be minded to go get the rest above the one month back under the DD guarantee.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I would not recommend you reclaim any amount paid so far - you joined for 3 months and had no good reason to cancel early.

 

If you don't want to pay for the 3 months, that's your prerogative. I doubt ARC will do anything serious about it - they tend not to.

 

However, my advice would be to offer to pay for the 3 months but not one penny in admin fees. Make the offer to ARC and tell them it's valid for 14 days only and will be withdrawn if they seek any admin fees on top.

 

There are many letters here you can adapt from other threads.

 

But don't speak to anyone by phone from now on - keep everything by typed and posted letter from now on. If ARC call you, hang up because they are unimportant chancers looking to make money from you.

 

:-)

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so effectively since you cancelled you have paid more than one extra months membership.

if so you owe them nothing...infact they owe you...

 

i'd be minded to go get the rest above the one month back under the DD guarantee.

 

Wow thankyou.

 

How do I do this?

 

So you said I should get anything I've paid except the one month back. Actually, I need to recheck how much I owed with them.

 

I am sure I paid one month to virgin active before and it was a three months contract, and I had two months left which I did not use. Therefore Arc are requesting two months payment plus like £60 something pound since the total they want is around £170.

 

Maybe Arc owe me all the money I have paid them back?

 

I don't know, thanks.

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Ok guys I am so dumb. HERE IS WHATS GOING ON.

 

I had a three month contract with virgin active which I had ALREADY paid one month. Therefore I owe two months which is £110.

 

Arc have demanded £174 since the beginning.

 

Therefore I have already paid about £87 which is near the whole thing I owe minus arcs admin fees or the extra fees which seem to be about £85 in total...

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Read my post again - letters only from now on.

 

If you want a letter drafted to send, just say.

 

I suggest you only offer to pay for the 3 months in total, less what you've paid so far.

 

But we need to know the exact monthly fee.

 

:-)

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

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The exact monthly fee was £55. I paid for one month already with virgin directly back then so I only owe two months more which is £110 but of course arc added fees which comes up to £174 they want.

 

I have paid £85 already, so technically I only owe £25 more, but arc want me to pay the £174 and not just £110 for the extra two months.

 

Please can I have a letter to send also? thanks.

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simple letter offering the outstanding £25 due to unpaid membership fees.

 

tell them you will not be paying any unlawful admin fees

 

take it or leave it.

 

I will communicate with you no more should you refuse

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ARC cant legally add fees. Offer to pay the outstanding balance of £25 and no more and if they refuse this you are not obliged to pay them anything. It is called mitigation of debt. Let Virgin know that ARC have lost them money by their unlawful behaviour. Do this in writing, not by telephone or email, they dont take that seriously

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Letter to the Virgin Gym Head Office, typed and sent by post and get a free Certificate of Posting at the PO :-

 

Dear sir or madam,

 

I refer to my 3 month membership at [town/city] gym.

 

I wanted to cancel the m/ship early but the gym manager refused even to speak to me.

 

Of the £165 that I owe, I have paid £140 and therefore owe you a further £25 which I am happy to pay if you confirm in writing you are willing to accept this in full settlement of all that I owe you.

 

I will not pay ARC unlawful admin/penalty charges they are trying to charge me.

 

Kindly provide bank details and a payment reference so I can pay the balance due.

 

This offer will be withdrawn if you fail to accept it in writing within 14 days, or you allow ARC to continue to make higher demands.

 

Yours faithfully,

 

Speak to no one; no emails. Let us know if they've replied within 21 days of posting your letter.

 

:-)

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I spoke to Arc and they said that the bill is £50 more because virgin active have a contractual late fee and this means I have to pay £50 more than just the membership.

 

The idiot on the phone was saying arc dont add any fees, the reason the bill is bigger is because of the contractual late fee.

 

Do I have to pay this contractual late fee which is an extra £50 on top of the three months where I didn't even use the gym most of it? This is ridiculous.

 

Thanks guys.

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I spoke to Arc and they said that the bill is £50 more because virgin active have a contractual late fee and this means I have to pay £50 more than just the membership.

 

The idiot on the phone was saying arc dont add any fees, the reason the bill is bigger is because of the contractual late fee.

 

Do I have to pay this contractual late fee which is an extra £50 on top of the three months where I didn't even use the gym most of it? This is ridiculous.

 

Thanks guys.

 

Who told you to speak to a powerless dca on the phone??

 

No if you read other threads

The fees are unlawful

 

Not sure what part of post 19 you didn't read and understand.....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Panth,

 

As DX says, read post #19 again carefully. Follow the advice exactly.

 

Speak to N0 ONE at all for any reason. If they call you, tell them In Writing Only, then hang up !

 

And I disagree with the comments in post #21 which are self-contradictory. You are NOT liable for penalty or admin fees imposed by a contract if the terms of that contract are unfair or unenforceable.

 

Post #19 !! Read and do it, then let us know if or how they respond.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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