Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1

    Default Peter Vardy problem

    I bought car from Peter Vardy Vauxhall Aberdeen 22/11/2018. The same day on evening and next day two times engine malfunction light came on the dash board. I decide go back to the garage. They said: Is few problems there and I need leave this car for repair. Ok I accepted this. After more then 3 weeks car is still not repair and still in Peter Vardy garage. I don't want this car any more if is that many problems and claim my money back from them. I don't know how to start that. Thx


  2. #2

    Default Re: Peter Vardy problem

    Under the Consumer Rights Acticon 2015 you can claim a full refund. Put it in writing to them so that you have paper trail and do not let them fob you off. Insist on a full refund and nothing else.


  3. #3

    Default Re: Peter Vardy problem

    Hi Surfer.
    That's what I thought. Consumer Rights Acticon working for me. I think will be not easy but... . I'm planning visit them today inform them about. Definitely need take from them any document. cheers


  4. #4

    Default Re: Peter Vardy problem

    how did you pay?
    fill out the V5C giving it back to them and send it off too after copying it.

    short term right to reject

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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    DX
    RIP Martin3030

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  5. #5
    Site Team The Consumer Action Group BankFodder's Avatar



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    Default Re: Peter Vardy problem

    Make sure you put it in writing and send recorded. Do it now - visit later

    MAJOR UPGRADE - March - SEE ANNOUNCEMENTS

    Warning: I use dictation software. Beware of homophones!
    Have you read our dealing with customer services guide?
    Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential.

    All attribution rights and moral rights in my copyright work are asserted
    Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
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  6. #6

    Default Re: Peter Vardy problem

    Hi dx100uk.
    I paid online from my bank account.


  7. #7

    Default Re: Peter Vardy problem

    oh dear saw you coming then...
    you should have used your debit card not bacs
    then you could have invoked chargeback....

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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    DX
    RIP Martin3030

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  8. #8

    Default Re: Peter Vardy problem

    Hi all. Thank you for help. Problem is sorted.

    One man from Peter Vardy told me whats going on with car.
    It was surprise for me no one can't tel me almost per month what happen.

    Finally it was problem with quite expensive part and they ask seat for that part.
    seat answered: part will be deliver for first week of January.
    Shame but..... live is live and Peter Vardy can't to do nothing about that.

    I ask few places about that part as well but is not available. Amazing anyway.
    I'm quite happy someone told me that after long time wait.
    Guys thanks again so far and we see what will be happen.

    Have nice and good Xmas for everyone

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  9. #9

    Default Re: Peter Vardy problem

    What do you mean it is sorted? Did you get a full refund or a full repair?

    Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..


    If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks
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  10. #10

    Default Re: Peter Vardy problem

    and you

    keep us informed

    no gesture of goodwillicon about being without a car for so long?

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
    it makes a thread twice as long to scroll through..save data download times and costs
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    DX
    RIP Martin3030

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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