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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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Advice: Xercise4less, Harlands, CRS demanding payments


hmman
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Hi everyone,

Same old story,

I cancelled my direct debit during August of this year and have been receiving the scary emails of debt collection from Harlands, who have then transferred this debt to CRS who continue to try and scare me.

 

The difference I have compared to others is I had in fact posted my intention to cancel my membership, as I was moving away from the area as I had finished a placement role there, and was returning back to university.

 

Now, to maintain that I cancelled my dd on the day of last payment I posted this letter a month and a few days before the scheduled date.

I would have done this online, but I was in the situation where the internet was not set up in my new house, and I had evidence of my new address in paper form. I didn't think much of it and simply posted my intentions to the letter box on my street, addressed to the Xercise4less branch I frequented.

 

Well it couldn't be easy could it?

I received communication from Harlands in September, a month after the dd was cancelled, so the day the dd was usually withdrawn from my account. i was on holiday however and didn't read it.

 

Then October came, and they emailed me again.

This time I read it, and this is where the journey began.

 

I owed them £72.80, (2 months of membership plus 2 emails).

I decided to contact the gym manager with my situation as well as Harlands about the situation. Harlands?

They decided to ignore me, and the gym manager didn't read my email but said they don't accept letters, which is (probably) why my cancellation never came into fruition.

 

So, because my life does not revolve around chancers, I set up an auto response to harlands emails referring them to my initial sob story, while I focus on my studies.

 

So now we're at this point, with CRS saying I owe them daft amounts, I would quote, but they sent the letter to my old address but I'm assuming it's over £110.40, their last quote.

 

I'll be honest, I have learned my lesson that I should have read the contract in order to prevent this fuss occurring, but I am not letting them punish me this hard for it.

 

So, I must ask, what should be my next steps, and should I seek to resolve this?

 

Thanks in advance guys.

Edited by dx100uk
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if you let one DD comeout after you told them to cancel ignore then

bounce their emails back and block the email address

 

if you have NOT guaranteed to have informed them of your new address do so in one simple letter to harlands..end of.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Hhman and welcome to CAG

 

The gym would probably have ignored the cancellation letter.

 

I suggest a letter now, posted to Harlands at their Haywards Heath address :-

 

Dear Harlands/CRS,

 

Xercise4Less in [town/city]

 

I wrote to the gym on xxdate confirming muy need to leave and relocation.

 

I allowed the final DD payment to be made on xxdate and cancelled the DD mandate.

 

If Harlands/CRS continue to harass me, I will make formal complaints as necessary.

 

Yours sincerely,

 

Get a free Certificate of Posting at the PO when sending this, and keep us posted.

 

Stay off the phone !

 

:-)

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Hi guys,

Cheers for the feedback, I think this blatant attempt at swindling is beyond the level that even a clown could manage. With regards to my letter, I do believe that it won't be in their archives, and there would be no proof of sending as I used a post box, and didn't get it signed for on collection. They could easily have just binned the letter for all I know, is there any chance they'll investigate and pursue their claims?

 

I guess another fear is, could keep pushing up the value I owe them up to a suitable amount in which they may take to court? Of course, my assumption is they wouldn't because these fees are just beyond reasonable, especially as they haven't communicated back with me in order to resolve the issue.

 

I'm betting they won't, anyhow, I'll write up a letter with the information you've provided and see what they come up with.

 

Thanks a lot guys, cheers, will keep you informed.

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gym debts don't show on credit files

gyms don't do court.

 

send the letter

forget about the fake debt

ignore them.

 

do not use email

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The gym may well have binned the letter and Harlands/CRS will almost certainly deny it ever existed as far as they're concerned.

 

Harlands/CRS will continue to make demands AND increase those demands with added admin fees but this NOT make the demands enforceable !!

 

Send the letter I drafted and keep us posted.

 

This will never reach a court ! Nor will it ever impact on your credit rating, etc.

 

:-)

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listen to what these guys tell you and DONT PAY i too have been royaly rogered by harlands ..xercis4less. i think my bill now stands at £390 lol from £14, and i mite add i cancelled my membership. and cancelled my DD because they kept taking my money. but ofcourse they had no record of my cancellation. and now there threatening county court, received said email today stating so. the amount of money they want from such a stupid small amount i think would even amuse a judge.. let harlands whistle. unless we make a stand these companies will continue to rip of innocent people and get nicely rich doing so.. kind regards, martin

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CokeCan's thread is here - https://www.consumeractiongroup.co.uk/forum/showthread.php?490706-xercis4less

 

Generally our advice continues to be ignore Harlands/CRS and their threats/demands.

 

:-)

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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