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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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Barclays Partner Finance and DRO - they wont mark the Account Correctly***Resolved***


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Hi

 

Just looking for a little bit of additional advice.

 

In October 2016 I had a Debt Relief Order (DRO) which subsequently ended (Discharged?) one year later, October 2017.

 

I recently took a look at my Credit Reports and note all but two of my creditors had stopped reporting on my files at the start of my DRO, marked a Default at time of DRO and marked my accounts as Closed and Partially Satisfied or Satisfied with a zero balance. All correct I believe.

 

However two creditors (Barclays Partner Finance & Vanquis) had continued (up to present day) marking the accounts as Open, full balance owing and still being marked as defaulting each month. I did a little research and found out (hopefully correctly) that these accounts should be marked as closed, zero balance and Satisfied/Partially Satisfied or similar.

 

I wrote to both companies requesting they correct my files.

Vanquis, to my surprise, updated my credit files straight away and is now correct.

 

However, Baraclys so far has not.

I wrote to them in October this year giving 28 days to resolve the issue. No reply.

 

I then wrote again to Barclays, again giving 28 days, this time via Recorded Delivery (November 2018) and had a reply they are looking into it.

 

I received a letter today saying they are still “investigating” and I will hear in another 28 days whether it has been resolved or if they need more time.

 

My understanding was they were supposed to resolve this within 28 days.

They are now moving towards at least triple this.

According to the ICO website, I will need a Final Response letter before contacting them.

 

I am seeking an answer to find out how long should I give Barclays to resolve this simple straight forward (if my research is correct!) issue? They could theoretically keep requesting further time indefinitely.

 

I suppose with the debts still being shown as Open Accounts, in Default monthly and still full balance owing, they could even sell these debts on (worse case scenario I know, but possible I guess).

Edited by dx100uk
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no you don't need a final response

what you should have done is given them 14 days to resolve the issue and if not rectified by then you with raise a serious complaint with the ICO and seek financial compensation.

 

I would send them a letter telling them as above, but that there 14 days have already expired and you are now raising the complaint immediately.

 

- - - Updated - - -

 

thread retitled and moved to the Barclays forum

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Even if you resolve the above with Barclays...A debt relief order will stay on your credit file for six years from the date it was approved.

 

When you enter into a DRO, if you live in England and Wales, it’s recorded on the Individual Insolvency Register. This is an online database that has information about bankruptcies, IVAs and DROs.

 

The Individual Insolvency Register can be searched online. When your DRO is approved, you’ll be added to the database. Your details will remain on the database for the duration of your DRO and three months after it has finished. This usually means that you’ll be on the register for about 15 months.

 

So this may make it difficult to take out credit during this time even if you resolve the above...although I agree it shouldn't be showing.

 

Andy

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no you don't need a final response

what you should have done is given them 14 days to resolve the issue and if not rectified by then you with raise a serious complaint with the ICO and seek financial compensation.

 

I would send them a letter telling them as above, but that there 14 days have already expired and you are now raising the complaint immediately.

 

- - - Updated - - -

 

thread retitled and moved to the Barclays forum

 

Thanks for this.

I checked online to make a complaint on the ICO website, one tickbox was regarding a Final Response, which I ticked no and the message was to wait for that. That's why I was/am frustrated.

 

Either way, they have had more than enough time and providing my facts are correct about the way they are reporting on my credit file, it's time I sent off the complaint, not waiting for a Final Response letter. It's beyond.

Edited by dx100uk
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Even if you resolve the above with Barclays...A debt relief order will stay on your credit file for six years from the date it was approved.

 

When you enter into a DRO, if you live in England and Wales, it’s recorded on the Individual Insolvency Register. This is an online database that has information about bankruptcies, IVAs and DROs.

 

The Individual Insolvency Register can be searched online. When your DRO is approved, you’ll be added to the database. Your details will remain on the database for the duration of your DRO and three months after it has finished. This usually means that you’ll be on the register for about 15 months.

 

So this may make it difficult to take out credit during this time even if you resolve the above...although I agree it shouldn't be showing.

 

Andy

 

Thanks.

Yea I realise it's not going to make a difference and I'm not asking them to remove the truth, however the way they are reporting is wrong and there is potential for these debts to be sold on.

 

Whether it makes a difference to creditors showing a closed settled account or not doesn't really matter to me as I'm not interested in going into debt again.

It's just frustrating that Barclays feel they can report incorrectly (and get away with it), they seem to be making a meal out of resolving this simple issue.

I just think that the data held should be factually correct and they should obey the rules/guidlines, just like all my other creditors have.

Edited by dx100uk
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  • 2 weeks later...

Just to update.

 

I sent off my complaint to the ICO.

Yesterday had a call from Barclays (whether that was because of ICO complaint or just finally responding to my complaint I’m not sure) who have finally updated my Credit Files and “closed” both accounts.

 

Apparently they were “unaware” that a DRO was issued and completed - I’m a little bit cynical over that claim.

Nevertheless it seems to be resolved.

They gave £50 compensation for the “inconvenience”, so that’s something!

 

Cheers for the advice, was helpful to make sure I was barking up the right tree.

Cheers.

Edited by dx100uk
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showing it as closed is no guarantee they wont sell it on.

not sure where you got that from.

did you successfully complete the DRO?

 

well done on the CRA update mind..good result.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Thread title updated ...well done.

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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showing it as closed is no guarantee they wont sell it on.

not sure where you got that from.

did you successfully complete the DRO?

 

well done on the CRA update mind..good result.

 

Not sure I said showing it as closed means they won’t sell it on.

 

Nevertheless, my Credit Files have been correctly updated (which was my aim) I would think that Barclays would not be daft enough to now sell it on, especially as they have agreed the DRO was successfully completed and ended October 2017, and they are showing a ZERO balance on my Credit File.

 

Whilst it would be a nuisance, if I ever heard off another debt collector for these debts I would not be bothered or even correspond with them, they have no chance of getting a penny out of me.

 

I think this is the end of this matter, and a win!

 

Just want to add a big thank you for all who have taken time out of their day to reply to me and I have appreciated your advice/comments.

 

Cheers

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if they've shown it as zero then nothing to sell

its the ones that use the partial settlement summary note you've gotta watch

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

if they've shown it as zero then nothing to sell

its the ones that use the partial settlement summary note you've gotta watch

 

Ah, ok. That’s interesting to know. Better recheck all my files! Thanks.

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