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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Three Lions Chambers Birmingham


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Hi guys, nice to be here again.

Just after some advice because I smell a rat!

 

A family member is looking to enter a DMP.

He’s found the above firm online and approached them.

 

They purport to be a firm of lawyers/barristers and are relatively new so there’s not a lot of information on the internet about them. However, I’m extremely dubious regarding their methods, this is what they’ve told him so far-

 

In the first instance he stops paying his debts now and they give him a reference number to quote when the phone calls start.

 

He will pay nothing to his creditors for the next 12 months but he will pay a £120 per month fee to them while they approach his creditors.

 

They also talk a lot about challenging contracts, interest rates, irresponsible lending etc, but nothing initially about debt management.

 

After the 12 months has elapsed, they then consider his/their position regarding any successes of freezing interest, debt write-off, lowered payments etc and decide a way forward that “could” result in a debt management plan.

 

oh yes, he was also told on the phone that they could “almost” guarantee that 80% of his debts would be written off.

 

Now I know you are all going to say that this is one big s*@m, and I totally agree with that. But I would like to hear any thoughts on this as to be honest, I’ve never heard of anything like this before so any experiences would be gratefully received.

Thanks all

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I would want to be very careful about making any kind of comments that could be interpreted as being defamatory of a set of chambers which apparently is comprised of solicitors and barristers.

 

I would ask anyone else who contributes to this thread to be careful about what they say.

 

Having said that, it certainly sounds very strange and it makes me feel very uncomfortable on the basis of what you have explained to us.

 

I'm sure there will be other people who will have a suggestion to make – but if you are going to go for debt management then I would suggest you go to an established organisation that is may be linked to a charity.

 

Of course, you could do a lot worse then come here and explain all of your debts to us and maybe we can help.

 

I expect that we probably have more experience than most organisations. And of course, we are completely free

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Thanks for the reply bankfodder. I agree with what you say but barristers or not, there is still an amount of vagueness on their website. You would think that people like these would be very clear about their services. Especially about what may happen after their 12 x £120 payments of which all is their fees. It made me wonder just how many creditors would be quite happy to have payments suspended for 12 months and only after that period enter into debt-reducing negotiations?

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£120 per month!

 

I obviously read it too quickly. I thought it was per year.

 

Frankly I think that's the end of the discussion.

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That’s what I thought too.

 

It seems that those payments are just to see if there are any reasons to challenge the validity of the Agreements.

 

There’s no mention of anything resembling a DMP until after that period and even if that happened, I’m sure there would be further, maybe hefty fees.

 

One thing I forgot to mention though, the guy on the phone told my family member it would be pointless challenging the Agreements on their cars, even though one is at the one-third payments mark and one is just over halfway.

 

I suggested a VT on the one that is now halfway through the payments to save them a bit of money but it didn’t go down too well.

 

I also offered to draft letters with a view to reducing payments but that didn’t go down too well either which is fine by me as I’m limited by time at the moment.

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Dump them now

Do it for them yourself

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Ive done your posts for you too

 

Please get rig of them

Send your mate here

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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the extra chrs# were not you cag has a few issues wee ironing out after a long awaited upgrade.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sounds like a well disguised IVA Plan

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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If you want advice on your Topic please PM me a link to your thread

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  • 8 months later...

open

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I think they've now gone bump.  Ray Austin Williams (Barrister) resigned earlier this year (see CompaniesHouse).  WebSite gone too.

 

If you paid via direct debit (I paid via GoCardLess) then ring GoCardLess and do a chargeback under the direct debit guarantee scheme

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