Thanks

Other than saying they wont be moving my car and the matter passed to their legal team, the HA has failed to reply to additional emails and phone calls.

I've since asked for an official Tort Cancellation Notice, saying as the Tort Notice is a legal document, then I require more than a flippant email saying we won't be moving your car,

either a legal notice with all the details of the Tort notice but clearly saying what it relates to, vehicle, its location, date with Tort Cancellation Notice clearly stated or a more detailed email which clearly identifies my vehicle, it's location, date and saying we, (the HA) have cancelled the Tort Notice which was affixed to your car on the 02 November.

I've received a response to my official Complaint, HA agree there are no terms within my TA which say cars within the car park must be Taxed, Mot'd or roadworthy etc. HA have provided a written cancellation of the Torts Notice and agree, once I informed them my car was not abandoned, the Tort Notice should of been cancelled immediately but they had to consult their legal dept for advice. They also apologise for the delay taken to resolve the situation.

So basically they tried to blag you. You called their bluff, and they went... uh oh. We've been rumbled. Then they backtracked.

Well done on getting a good result.

Yeah, it appears so, thanks

TOTAL VICTORY - well done!

great stuff.

Well Done for sticking in there and fighting your corner.

Now just to clarify for you since they are the ones that mention they had to speak to there Legal Team mmmm really, well that Housing Association Legal Team is more than likely In house so it is actually you and every other Service User/Tenant that is Paying for that Legal Team via Rent Paid.

If they ever use there Legal Team again you are fully entitled to ask whether it's a Paralegal or Solicitor what qualification they hold and if they are registered if required.

Also as the Legal Team were working for the Housing Association it is the Housing Association that is fully responsible for this Legal Teams Actions (Maladministration).

Something else to consider is they have stated this was not in your Tenancy Agreement therefore there action of Legal Enforcement may constitute a Breach of your actual Tenancy Agreement by the Housing Association.

If you still have not done a SAR to the Housing Association after this episode I would seriously consider doing the SAR and specifically asking for 'ALL DATA' covers everything whether email/telephone recordings/written etc.

Anyway great news would you like me to amend your Thead Title to add either **WON** or **RESOLVED**

agree, if it was the local council the Local Govt Ombudsman would be ordering them to pay you a few quid as a token compensation for the wrong done to you.

Thanks for the congratulations, support and all the advice and suggestions.

I'll take on board all

points made but for time being, I'm happy with the response from the HA and I don't plan on taking it further.

I'm unsure of benefit of making the SAR?

The response from the HA, at least gives some breathing space and peace of mind over Christmas and New Year.

I don't plan on involving the Ombudsman, as all stages of the HA complaints procedure has to be exhausted before they will get involved and, at the monment, it's more trouble than it's worth.

Yeah, stu007, you can add Resolved to Thread Title.

Thanks again.

well done CAG

thread title updated

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