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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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Child has SEN and school missed it


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Apologies for the title, where do I start

 

Child was under community Paedreatrics for a number of years for a specific condition. Parents repeatedly raise separate issues which go ignored.

 

At the same time child is a victim of bullying in school which school do not address. Parents repeatedly also ask for statement of educational needs for child. This is also refused. Bullying of child becomes physical and is still not addressed. Parents remove child from school.

 

Unable to secure a new school place, parents move.

 

Under new health specialists and new school. Parents discover that their fears are correct, not only does child have condition A, but child also has their suspected condition B along with another condition C

 

Parents are naturally furious and complain to NHS, NHS final response says they are not responsible but school is.

 

Parents complain to former school and are completely ignored

 

Where to go to from here

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LEA first, then higher

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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LEA is local Education Authority

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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They are about 1500 out of pocket.

 

If the child was diagnosed in time the child would have had appropriate therapy etc in time and would not be so far behind in school.

 

Parents have to pay for tuition etc to help catch up. Luckily child is intellectually very bright and with correct help will succeed.

 

Child has missed a full year of school also. Parents are very angry. It has turned their lives upside down

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The issues you raise are hugely complex and I think you need to consult specialist SEND websites such IPSEA or Coram Children's Centre or a Parents' Advice Centre in the area where the child now lives (if there is one). There may also be specialist advice charities for the particular condition(s) the child has now been diagnosed with. To pursue this as a claim for compensation would need professional legal advice from solicitors specialising in this area.

 

Bear in mind that it isn't a school's job to diagnose medical conditions. Schools provide the educational support needed as a result of the medical condition being diagnosed.

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Hi

I have 'some' experience of what you are going through and things have changed a lot since my last involvement.

 

 

It is very rare for children under seven to be assessed for any special need unless they have a known disability.

 

 

 

A parent has the right to ask the school for a special needs assessment and if the school refuses, the parent can go to the Local Education Authority. Any assessment should be completed by a qualified psychologist and the results given to both the school and the parents. Once the assessment is done, the psychologist can set out what the needs are and the school sets this out an Individual education Plan (IEP) which should be complied with in full.

 

 

 

If the LEA refuses an assessment, there is a tribunal that can be utilised.

 

 

 

If a parent wishes to instigate legal action then a specialist must be involved. These forums only offer advice in what we would do and is nothing like legal advice.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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In the instance the child had a specific diagnosis A at age 4. The school refused statement/echp. Parents emailed council ( school council run) and council refused as school refused to report it.

 

Parents repeatedly asked community Paedreatrics ( who child was under) and school for child to be assessed for B and both refused and ignored parents

 

Response to Complaint to NHS states that any assessment for condition B should have accessed by a referral via the school, and states the school repeatedly insisted child had nothing wrong.

 

New paediatric team have confirmed child has conditions A,B and C and has written a report to verify. Child is now receiving correct treatment and support

 

The whole situation is a mess and parents and child have suffered hugely.

 

With particular condition early intervention can help but diagnosis is so late all current medical professionals are unsure what long term effects child will have

 

I think a solicitor is the best way forward

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