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    • Thank you. The npower debt was from 2019/2020 until EON took over the account late 2021.   npower had set a DCA on me even though I owed them nothing. I spoke to a customer service agent, following up by email, who confirmed I was in credit . I made a complaint to head office who sent a barrage of emails, changing the amounts each time. According to them, I owed £279.   The debt grew to what it is now as first npower and then EON subsequently failed to put a payment arrangement and direct debit in place to pay off this supposed sum and my ongoing bills.   I was very ill with Covid, struggling in lockdown with a disabled child and informed them of all this.   EON stopped their legal action when I took them to the ombudsman as this was part of my complaint and requested remedy but I have not received a notice of discontinuance.    I would like to set up my own dd to pay them off but am concerned they could still take legal action. I am on a low income and can’t afford to pay them more than a token amount each month.   
    • Thank you guys! @lookinforinfo thank you for the case, it seem to similar with my case which is gold. @Nicky Boy shouldn't be ICO?   Personal data breaches: a guide ICO.ORG.UK   For CAG I found this  The Confidentiality Advisory Group (CAG) is an independent body which provides expert advice on the use of confidential patient information. This includes providing advice to us, the Health Research Authority (HRA) for research uses. It also provides advice to the Secretary of State for Health for non-research uses.
    • HB - yes I agree it is about their paperwork and advice.  I need to be clear in my head what my complaint is.  And what a result looks like for me? (They should never have placed me with the shark with whom I've had all sorts of issues - but I don't think that's my complaint focus -v-  broker) 
    • HB - all sorts of issues have been in court; the main one re repo remains in court, no resolution.  They all stem really from bad advice by broker.  Indeed, but if the Ombudsman is prepared to accept the complaint, it would be about the advice given by the broker and their paperwork, wouldn't it? You seem to be asserting that the problems you've had stem from their bad advice. HB
    • Aesmith - wanted a btl was placed with a bridge.  The broker did no affordability check, no fact find, no income check, they filled in all the forms - just sent the signature page to sign. The question was/ is - with a high-paying short-term tenant in situ and a history of other high rentals should they have been able to secure a replacement btl?  I'd had a btl for donkeys.  The valuations were way off for the bridge.  As was discovered down the line. HB - all sorts of issues have been in court; the main one re repo remains in court, no resolution.  They all stem really from bad advice by broker. 
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Stanley Gibbons (Guernsey) Limited


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Hi,

 

Please avoid this so called respected company that has a royal warrant from Queen Elizabeth II !!!!!!

 

Their main activities are:-

 

  • trading in stamps and other philatelic items, coins, medals and banknotes;
  • auctioneering, valuing (for sale, auction, purchase, insurance and/or probate) the above;
  • development and operation of collectibles websites, online trading and auctioneering;
  • philatelic and collectibles publishing including catalogues, albums and magazines in hard copy and electronic media;
  • retail and mail order;
  • manufacturing of albums and accessories.

 

They have many ring fenced limited companies trading around the global arena.

 

Sadly the Guernsey subsidiary has gone into administration with debts exceeding £70 million.

 

Consumers invested in a scheme that promised 75% of the market value of stamps, or 100% of original amount invested on sale.

 

The poor people who invested will not get their money back as the other companies successfully trading are ring fenced.

 

https://www.thetimes.co.uk/article/stanley-gibbons-guernsey-subsidiary-goes-into-administration-glkdblgw5

 

Any ideas what can be done?

 

If everybody took ownership of their portfolios, and tried to sell, this would have the worst outcome, as it would drive down the price of all the portfolios.

 

Thank you.

Brian

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  • 3 weeks later...

Hi HB,

 

Thank you for replying x

 

How do I put this question into correct place?

 

Thank you

Brian

 

 

 

 

QUOTE=honeybee13;5161042]Hi, yes.

 

Do you have a question? You've posted in the Media subforum so people often don't comment on the threads.

 

HB

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Thread moved to General Consumer Issues Forum.

 

 

Andy

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I would imagine that most investors would prefer to have their portfolios returned to them since handing them over to Gibbons would probably mean that they would be lucky to get 20% of it back as a creditor.

 

Once it is back in their hands there is no compunction for them to sell their portfolios straight away.

I understand that one of the reasons for that Company getting into difficulties was because so many people had already taken advantage of the 75% valuation and taken their money. That would seem to suggest that most of the remaining investors did not need the money so soon .

 

In addition they would know that to cash their portfolios altogether might depress their returns though that might be partly offset by the fact that many of the investments may have been from countries around the world rather than say all Great Britain surface printed stamps of Queen Victoria.

 

Besides if they originally bought their stock from Gibbons they should have been aware that it would take years before they could make a reasonable profit and probably not by selling it back to Gibbons.

Edited by dx100uk
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They are a Non Regulated Financial Services Business: https://www.gfsc.gg/commission/registered-entities/1022300

 

As the Administrator PricewaterhouseCoopers (pwc) is now dealing with this: https://www.pwc.co.uk/services/business-recovery/administrations/stanley_gibbons.html

 

They sent a letter to all Investors 29 Jan 2018 which is downloadable at the above link and the Administrators have explained what is happening and the different options available at that time.

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  • 4 weeks later...

a problem any investor will have is identifying their goods. If they bought a certain number of stamps that are identifiable then they can claim these from the liquidators but if they chucked money into a general pot that bought and held stamps as an investment portfolio then they dont own stamps but shares or units in a stamp owing company and will get the dregs of what the liquidators can keep their hands on when priority creditors are paid. you can bet that SG is a preferential creditor so will hoover up the stamps at a discount.

Edited by Andyorch
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