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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Issued MCOL claim against Amazon? Solicitor responded about detailed POC, help? Thanks


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Hi guys just wondering if I can get some help.

 

I have issue a claim against amazon and their solicitors have emailed me stating the following:

 

Dear xxxxxx,

 

We have been instructed by Amazon to act on their behalf in respect of the above matter.

 

We note that you state in your Claim Form that you “will provide the defendant with separate detailed particulars within 14 days after service of the claim form”.

received.

 

Can you please provide us with a copy of these Particulars as they have not been

 

Yours sincerely,

 

However I am sure I sent them what should be counted as a separate detailed particulars. First I sent amazon my money claim online form in pdf format within the post along with a separate detailed particulars detailing why I have raised the claim against them by first class post stating the following:

 

Dear Sir/Madam

 

After numerous attempts to amicably resolve this matter, you have been unreasonable and have made me jump through hoops to no avail.

 

You have breached the sales of goods act and distance selling regulations, you have left me out of pocket thus I had to take the regrettable action to file a small claims court action.

 

You have asked me to file a police report in relation to order #202-0121812-xxxxx.

 

I visited the police station and asked to file a report, they refused to as they have said it is Amazon's responsibility to report the matter to the police if they believe a theft has taken place, I relayed this information on to you at the following email address: cs-reply+A3R15Q2XB5xxx at amazon.co.uk on Jul 26, 2018, 3:09 AM

and again on Thu, Jul 26, 3:09 AM.

 

On both occasions in the responses you have stated that you cannot do anything without a police report even though I have went to the police station, reported it and tried to get a crime reference number, it has been eNoted and I have attached the officers badge number and their office paper to both emails and numerous other emails I have sent to you to resolve this. I also sent numerous other emails in relation to this to get this resolved.

 

Furthermore I ordered an iPhone X from a market place seller. Order number: 204-4288066-476xxx The item was not delivered and the tracking shows this. I filed an A TO Z claim and at each time it was rejected each time with no explanation given, I am out of pocket for this.

 

Furthermore I have gift certificate balance on my account which has not been spent, again, these were paid for you have locked my account so I can no longer use the amount in my account.

 

Would this count as a separate detailed particulars as I sent this to the solicitors who are dealing on behalf on amazon via email as they sent out a letter well before 14 days since the claim was issued and I responded immediately via email with the details they wanted me to send.

 

On the MCOL form I just briefly said I ordered some goods from amazon, were not as described, also claiming for gift certificate balance and a Iphone that was not delivered, nothing like the above that I sent to amazon via post with my pdf MCOL form along with what I've quoted I sent them above - Would this count as a separate detailed particulars

as they sent me an email today asking for this stating I should of done within 14 days..

 

You submitted a claim on 02/10/2018 at 22:51:36

 

Your claim was issued on 04/10/2018

 

Amazon filed an acknowledgment of service on 10/10/2018

 

Thanks for everyone's help in advance.

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What was your initial particulars as input on line ?

 

Thread moved to General Legal Issues Forum

 

 

Andy

We could do with some help from you.

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What was your initial particulars as input on line ?

 

Thread moved to General Legal Issues Forum

 

 

Andy

 

Hi, this:

 

To whom it may concern. I would like to bring

claim against Amazon due to them breaching

the sales of goods act. I placed an order on

Amazon's http://www.amazon.co.uk website for a Men's

9 ct Yellow Gold Citerna 20.6 g Curb

Bracelet.

The order arrived and the box was empty. I

phoned Amazon and they told me to get a

police report, the police stated it is

amazon's duty to file a report not mine so

the have e noted it but did not file it as

lost or stolen. Amazon will not assist me

without a crime reference no.

I also ordered a iPhone x 64GB from a

marketplace seller which did not arrive,

amazon would not help. Claim is for the

bracelet, non delivered iPhone and remainder

giftcard balance. As they have locked me out

of my account so can not use it

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Well both are not very well laid out particulars...and the second can hardly be called separate particulars which is supposed to particularise your initial particulars as input through MCOL.

 

Did you tick the box on MCOL to state you would serve separate particulars ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Well both are not very well laid out particulars...and the second can hardly be called separate particulars which is supposed to particularise your initial particulars as input through MCOL.

 

Did you tick the box on MCOL to state you would serve separate particulars ?

 

Damn, so it appears I have well and truly messed up.

 

It seems so as it states underneath my above post that I've quoted: I will provide the defendant with separate

detailed particulars within 14 days after service of the claim form.

 

Any advice on how best to proceed now? As it's well passed the 14 days. EEEK!

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Not particularly.....you are after all litigant in person with no legal training......so as you state you have sent the second particulars as per post# 1 then that will after to suffice and the defendant now has enough detail to know what they are defending...let them submit their defence.

 

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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Great Andy, Much appreciation.

 

I also responded to the defendant solicitor's email address well over two weeks ago with the detailed particulars, as mentioned in post one, they have sent another email today stating that:

 

We have been instructed by Amazon to act on their behalf in respect of the above matter.

 

We note that you state in your Claim Form that you “will provide the defendant with separate detailed particulars within 14 days after service of the claim form”.

 

Can you please provide us with a copy of these Particulars as they have not been received.

 

Yours sincerely,

 

Should I reply to the email and send them this again:

 

Dear Sir/Madam

 

After numerous attempts to amicably resolve this matter, you have been unreasonable and have made me jump through hoops to no avail.

 

You have breached the sales of goods act and distance selling regulations, you have left me out of pocket thus I had to take the regrettable action to file a small claimsicon court action.

 

You have asked me to file a police report in relation to order #202-0121812-xxxxx.

 

I visited the police station and asked to file a report, they refused to as they have said it is Amazon's responsibility to report the matter to the police if they believe a theft has taken place, I relayed this information on to you at the following email address: cs-reply+A3R15Q2XB5xxx at amazon.co.uk on Jul 26, 2018, 3:09 AM

and again on Thu, Jul 26, 3:09 AM.

 

On both occasions in the responses you have stated that you cannot do anything without a police report even though I have went to the police station, reported it and tried to get a crime reference number, it has been eNoted and I have attached the officers badge number and their office paper to both emails and numerous other emails I have sent to you to resolve this. I also sent numerous other emails in relation to this to get this resolved.

 

Furthermore I ordered an iPhone X from a market place seller. Order number: 204-4288066-476xxx The item was not delivered and the tracking shows this. I filed an A TO Z claim and at each time it was rejected each time with no explanation given, I am out of pocket for this.

 

Furthermore I have gift certificate balance on my account which has not been spent, again, these were paid for you have locked my account so I can no longer use the amount in my account.

 

Or should I ignore their email knowing that I have proof of postage that I sent amazon my detailed particulars and again their solicitors the very same thing via email a few weeks ago that I can show proof should I need to if called to court?

 

Thanks again.

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Simply email them a further copy...but try to formalise a little by adding headers...

 

Claim number xxxxxx

 

Claimant xxxxxxx

 

v

 

Defendant xxxxxx

 

Date......

 

Then go into the particulars...lose the dear sir/madam and were you state " you " replace with the Defendant

 

Replace Sales of Goods Act and Distance Selling Regulations with Consumer Rights Act 2015 and Consumer Contracts Regulations.

 

Finish with the amount of value including court fees and complete with a statement of truth and date.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

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Thanks Andy for taking your time out numerously on this post to help me out.

I have made the corrections you have stated and sent it off to the defendant's solicitors..

 

When payday hits, I shall make a donation and note this thread as reference as it's great resource

It would be good if everyone could make a donation however small as running a forum with dedicated server/maintenance costs isn't cheap.

 

Once again, many thanks. :D

Edited by dx100uk
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