Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #21

    Default Parcel2go Hermès Lost/Damaged Item ***Won***

    Absolutely......well done.....once payment received..then inform the court its been settled.

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    Andy

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  2. #22
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    Default Parcel2go Hermès Lost/Damaged Item ***Won***

    … and inform us as well please.


    Don't withdraw the claim without the money first



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  3. #23
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    Default Parcel2go Hermès Lost/Damaged Item ***Won***

    Thanks, will not be withdrawing claim until money received, will let you know.


  4. #24

    Default Parcel2go Hermès Lost/Damaged Item ***Won***

    Another one bites the dust. I assume it must be financially viable for P2G to pay out when they are challenged where most people will just accept their word for it when the case is rejected.
    It is people like you who challenge them and they will pay out to avoid court action.

    Well done

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  5. #25
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    Default Parcel2go Hermès Lost/Damaged Item ***Won***

    Full amount received, court informed that amount has been paid in full. Thanks for all your support, and hopefully people reading this post in the same position will also make a stand to these companies bad customer service.

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  6. #26
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    Default Re: Parcel2go Hermès Lost/Damaged Item ***Won***

    Well done.

    I bet fewer than one in a hundred complainants stick the course and insist on compensation when these companies screw up. So to settle the odd case of the few that go the full way is just playing the percentages to them.


  7. #27
    Site Team The Consumer Action Group BankFodder's Avatar



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    Default Re: Parcel2go Hermès Lost/Damaged Item ***Won***

    That's because fewer than 1 in 100 complainants manage to find the consumeractiongroup forum



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