Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    Default Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    Father in Law received the PCN (speculative invoice) through the post. The date of the alleged offence was 22/09/18, date of PCN 01/10/18.

    Interesting scenario. In Laws are Blue Badge holders and have used the car park before with no issues. They remember seeing signs on the wall saying where disabled parking were and parked there. When the PCN came through they went back to check signage to find they have all been removed.

    Interesting article from their local paper about the car park.

    Article and redacted PCN attached.

    I assume usual procedure of ignoreicon!

    Attached Files Attached Files

  2. #2

    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    we haven't advised ignoreicon since 2012

    please complete this
    https://www.consumeractiongroup.co.u...-Viewing)-nbsp

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  3. #3

    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    they are saying that he parked for 30 mins and didnt pay, this is nothing to do with blue badge.
    Blue badge scheme only applies to on street parking anyway, not private land so they shouldnt think that it does.

    So we will need to see the sigange at the car park and as it is P&D the terms specified on the parking meter.
    Generally Smart are not smart and there will be enough wrong with their contracts to brush this aside.
    DO NOT contact the parking co in the meanwhile

    . The NTK contains a clause that is unlawful so renders the entire demand void under contract law.
    Communicating with them will undo this advantage he currently has so dont let him be tempted to do or say anything until we have seen the signs


  4. #4
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    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    1 Date of the infringement[s] - 22/09/2018

    2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 01/10/2018

    3 Date received - 04/10/2018

    4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] - N

    5 Is there any photographic evidence of the event? -yes, 2 very dark pictures of the number plate

    6 Have you appealed? {y/n?] - N
    Have you had a response? [Y/N?] N/A

    7 Who is the parking company? - Smart Parking

    8. Where exactly [carpark name and town] - Westgate Retail Park Surface Car Park, Basildon

    For either option, does it say which appeals body they operate under. - POPLAicon (IAS)

    There are two official bodies, the BPA and the IAS.

    Father in Law went back to check signage as soon as he received the PCN and all the signs had been removed.


  5. #5
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    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    Quote Originally Posted by dx100uk View Post
    we haven't advised ignoreicon since 2012

    please complete this
    https://www.consumeractiongroup.co.u...-Viewing)-nbsp
    Didn't mean totally ignoreicon. More lets see what develops.


  6. #6

    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    then get a picture of the place where the signs were and use that to beat them with their own stick.


  7. #7
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    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    will do


  8. #8
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    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    F-i-L went back to get photos and they have replaced the signs. #
    The white marks above the sign are where the old signs were.

    also see this link from the local paper

    http://www.yellowad.co.uk/article.cf...earchyear=2018

    Attached Files Attached Files

  9. #9

    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    shame as always the press call them fines...they are not!

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  10. #10

    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    wording sinks them, what regulation?
    as council not happy try and get them interested in bashing Smart over the head with planning consent for their signage- ie if they dont ahve it they take them down. Use the local paper you referred to to push this.


  11. #11
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    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    FiL has received the attached letter. Assume do nothing for the time being.

    Also attached is an article form the local paper.

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  12. #12

    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    why is it the press always wrongly use the word FINE

    PLEASE REFRAIN FROM HITTING 'REPLY WITH QUOTE' IF YOU ARE SIMPLY REPLYING TO THE LAST POST IN A THREAD..JUST TYPE!!
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  13. #13

    Default Re: Smart Parking ANPR PCN - Westgate Retail Park Surface Car Park, Basildon

    OOh, DR+ have changed their letterhead again to look even more menacing and official like. still not licenced to handle other peope's money though. Why not just have a logo like "aut de dolo" or "dulcis aut Dolis" which is trick or treat in Latin and thus admit that they are relying on the beleif in bogeymen etc to get money out of the vulnerable.


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